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- Tasks: Assist customers with sales and provide exceptional service in a trade counter environment.
- Company: Join Parkers Building Supplies, a respected independent builder’s merchant since 1984.
- Benefits: Enjoy competitive salary, overtime, pension scheme, and staff discounts.
- Why this job: Be part of a dynamic team and contribute to delivering excellence in the builders' sector.
- Qualifications: Customer service skills and a proactive approach; building product knowledge preferred.
- Other info: Access training opportunities and career advancement in a supportive work environment.
The predicted salary is between 22000 - 26000 £ per year.
Join our team at Parkers Building Supplies, a respected independent builder’s merchant serving the Southeast since 1984. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
We are seeking a dedicated Counter Sales Assistant to join our team at our Hastings branch. This role offers an exciting opportunity for individuals with a passion for customer service and sales in a trade counter environment.
Requirements:
- Good building product knowledge gained within the building industry or builders’ merchant experience (Preferred).
- Good Customer Service.
- The ability to build and maintain relationships with different types of customers.
- Comfortable operating a computer-based sales processing system (full training will be given).
- Good telephone manner.
- Friendly, articulate, customer focused.
- The successful candidate must be proactive in their approach towards sales and a good communicator.
Hours:
Week 1: Monday to Friday 07:00 - 17:00
Week 2: Monday to Friday 07:00 - 17:00
Saturday 08:00 - 12:00
Rewards:
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
- Competitive salary with overtime opportunities
- Pension scheme and paid holidays
- Supportive team and positive work environment
- Career development and training
- Staff discount on building materials
- Bonuses
- Employee assistance programme
- Perks membership with exclusive discounts and benefits
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Parkers Building Supplies apply now for the Counter Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Counter Sales Assistant (VA2245) in Hastings employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Assistant (VA2245) in Hastings
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parkers Building Supplies. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your building product knowledge! Brush up on common building materials and tools. If you have any experience in the industry, be sure to highlight it. We love candidates who can hit the ground running!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision. Plus, it’s just good manners!
We think you need these skills to ace Counter Sales Assistant (VA2245) in Hastings
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences where you've gone the extra mile for a customer. This will help us see your dedication to providing exceptional service.
Highlight Relevant Experience: If you've got experience in the building industry or as a sales assistant, make sure to mention it! We want to see how your background aligns with the role, so don’t hold back on those details.
Be Friendly and Articulate: Your written application should reflect your personality. Use a friendly tone and clear language to show us that you’re approachable and a good communicator. Remember, we value a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Brush up on your building product knowledge before the interview. Familiarise yourself with common materials and tools used in the industry, as this will show your passion for the role and help you connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your proactive approach and ability to build relationships.
✨Practice Your Communication
Since a good telephone manner is essential, practice speaking clearly and confidently. You might even want to do a mock phone call with a friend to get comfortable with handling customer inquiries over the phone.
✨Be Ready to Discuss Teamwork
The role involves working within a supportive team environment, so be prepared to discuss your experiences working in teams. Highlight how you contribute positively to group dynamics and support your colleagues.