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For Companies At a Glance
- Tasks: Assist customers, process sales, and maintain a welcoming environment at our busy builders merchants.
- Company: Join Parkers Building Supplies, a respected independent builder’s merchant since 1984.
- Benefits: Enjoy competitive salary, pension scheme, paid holidays, and staff discounts.
- Why this job: Be the first point of contact for customers and make a real impact in their experience.
- Qualifications: Retail or builders merchants experience preferred; excellent communication skills required.
- Other info: Dynamic team environment with growth opportunities and training available.
The predicted salary is between 30000 - 42000 £ per year.
Join our team at Parkers Building Supplies, a respected independent builder’s merchant serving the Southeast since 1984. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Sales Assistant to join our team at Faversham.
The Role
We are seeking a motivated and customer-focused Sales Assistant to join our team at a busy builders merchants. You will be the first point of contact for trade and retail customers, providing advice, processing sales, and ensuring high levels of customer satisfaction. This is a fast-paced role that requires excellent product knowledge, communication skills, and a can-do attitude.
The Requirements
- Previous experience in a retail, trade counter, or builders merchants environment (preferred).
- Knowledge of building materials and construction products is desirable.
- Excellent communication and interpersonal skills.
- A proactive and customer-focused approach.
- Ability to work well in a team and under pressure.
Key Responsibilities
- Greet and assist customers in the branch and on the phone.
- Provide accurate advice on products, prices, and stock availability.
- Process customer orders, quotations, and returns efficiently.
- Maintain the appearance and cleanliness of the sales counter and displays.
- Support the trade counter and help manage the sales area stock.
- Develop strong relationships with customers to encourage repeat business.
- Liaise with the yard and warehouse teams to ensure smooth order fulfillment.
- Handle cash/card payments and operate the EPOS system.
The Hours
Week:1 Monday to Friday 07:30 - 17:00
Week:2 Monday to Friday 07:30 - 17:00
Saturday: 08:00 – 12:00
The Rewards
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
- Competitive salary
- Pension scheme and paid holidays
- Supportive team and positive work environment
- Career development and training
- Staff discount on building materials
- Employee assistance program
- Perks Membership (Discounts available in a variety of retailers)
- Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Parkers Building Supplies apply now for the Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Sales Assistant (VA2265) in Faversham employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (VA2265) in Faversham
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on Parkers Building Supplies. Understand their values, products, and what makes them stand out in the builders merchant sector. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Sales Assistant, you'll be interacting with customers all day. Try role-playing with a friend or family member to get comfortable with answering questions about building materials and providing excellent customer service.
✨Tip Number 3
Show off your can-do attitude! During the interview, share examples of how you've tackled challenges in previous roles. Highlight your proactive approach and teamwork skills, as these are key for thriving in a busy environment like Parkers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our team at Parkers Building Supplies. Good luck!
We think you need these skills to ace Sales Assistant (VA2265) in Faversham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Assistant role at Parkers Building Supplies. Highlight any relevant experience you have in retail or builders merchants, and don’t forget to mention your customer service skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Familiarise yourself with common building materials and construction products. Being able to discuss these confidently will show your potential employer that you’re ready to assist customers effectively.
✨Practice Customer Interactions
Since you'll be the first point of contact for customers, practice greeting and assisting them. Role-play scenarios with a friend or family member to enhance your communication skills and ensure you can handle various customer queries.
✨Show Your Team Spirit
Highlight your ability to work well in a team during the interview. Share examples of how you've collaborated with others in previous roles, especially in fast-paced environments, to demonstrate your proactive approach.
✨Prepare Questions
Think of insightful questions to ask about the company culture, training opportunities, and career advancement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
