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- Tasks: Join our team to service and repair mobility equipment while delivering and installing products for customers.
- Company: Independence Mobility is a growing retailer specializing in mobility equipment like wheelchairs and trikes.
- Benefits: Enjoy a competitive salary, company pension, and training opportunities for career growth.
- Why this job: Experience diverse daily tasks and make a real impact on customers' lives in a supportive environment.
- Qualifications: A hands-on approach with a technical background in repair or equipment maintenance is ideal.
- Other info: Must have a full clean driving license and be fully vaccinated against Covid-19.
The predicted salary is between 27000 - 32000 £ per year.
Mobility Engineer
Salary: £27,000 – £32,000 dependent on skills and experience + Company Pension
Employment Type: Full-time permanent – 5 days per week with the potential/flexibility of working some Saturdays based on business needs
Location: Leeds LS7 – on-site parking
Field based – Transit van provided during working hours – full clean driving licence essential
Independence Mobility are a mobility equipment retailer that supplies a vast range of products including wheelchairs, specialist seating, riser recliners and trikes. Due to company growth, we are looking to expand by employing a new Mobility Engineer to join our friendly team.
The role includes servicing and repair of mobility equipment. In addition, you will also deliver and install the products for customers and perform a detailed handover to ensure the customer is confident with its usage. Due to the varied nature of our customers and their situations, no two days are the same and there is always something new to learn.
It is crucial that the successful candidate has a hands-on approach, and a technical, repair or equipment maintenance background is ideal. Training, both in-house and external, is provided to aid progression within the role. This would include advanced fault diagnosis, repairs and re-programming for high-end equipment such as standing wheelchairs.
Typical responsibilities would include, but are not limited to:
- Servicing and repairs
- Checking and completing deliveries
- Stock Taking
- Picking Orders
- Some heavy lifting will be required at times
Because our customers are vulnerable, and we often visit medical and care facilities, it is a requirement that you are fully vaccinated against Covid-19 unless medically exempt. You must also be able to drive a Transit LWB sized van with a full, clean driving licence. The engineer will have use of the van during work hours only and will not be able to take it home.
The successful candidate will also be asked to supply or pass a DBS check.
Interested in this Mobility Engineer role? If you feel you possess the relevant skills and experience, please send your CV by return.
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Mobile Engineer employer: Independence Mobility
Contact Detail:
Independence Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Engineer
✨Tip Number 1
Familiarize yourself with the types of mobility equipment that Independence Mobility supplies. Understanding the products, such as wheelchairs and riser recliners, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any hands-on experience you have in repair or maintenance. Be prepared to discuss specific examples of how you've tackled technical challenges in the past, as this will show your suitability for the role.
✨Tip Number 3
Since the role involves working with vulnerable customers, emphasize your communication skills and ability to provide excellent customer service. Share experiences where you've successfully interacted with clients in sensitive situations.
✨Tip Number 4
Make sure you have a clean driving license and are comfortable driving a Transit van. If possible, mention any previous experience driving larger vehicles, as this will be an important aspect of the job.
We think you need these skills to ace Mobile Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing and repairing mobility equipment. Include any technical skills or certifications that align with the job description.
Write a Strong Cover Letter: In your cover letter, express your passion for helping customers and your hands-on approach to engineering. Mention specific experiences that demonstrate your ability to adapt to varied customer needs.
Highlight Your Driving Experience: Since a full clean driving licence is essential, be sure to mention your driving experience clearly in your application. If you have experience driving larger vehicles, include that as well.
Show Willingness to Learn: Emphasize your eagerness to undergo training and develop your skills further. Mention any previous training or courses you've completed that relate to equipment maintenance or repair.
How to prepare for a job interview at Independence Mobility
✨Show Your Technical Skills
Be prepared to discuss your technical background and any relevant experience in equipment maintenance or repairs. Highlight specific examples where you've successfully diagnosed and fixed issues with mobility equipment.
✨Demonstrate Your Customer Service Skills
Since the role involves interacting with vulnerable customers, it's important to showcase your ability to communicate effectively and empathetically. Share experiences where you've provided excellent customer service, especially in challenging situations.
✨Highlight Your Hands-On Approach
The company values a hands-on approach, so be ready to talk about your practical skills. Discuss any previous roles where you had to perform physical tasks, such as lifting or installing equipment, and how you managed those responsibilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various scenarios on the job. Think about potential challenges you might face while servicing or delivering equipment and how you would address them to ensure customer satisfaction.
