At a Glance
- Tasks: Lead a dedicated team to deliver high-quality, person-centred care for individuals with diverse needs.
- Company: Join a supportive organisation committed to inclusive and impactful social care.
- Benefits: Enjoy a competitive salary, generous leave, ongoing training, and wellbeing support.
- Other info: Flexible working across multiple sites with opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care management and a Level 5 Diploma in Leadership is preferred.
The predicted salary is between 40766 - 40766 £ per year.
Location: Church Green Lodge Norwich with travel across services as required.
Overview
Are you an experienced social care leader who is passionate about delivering high-quality, person-centred care? We are seeking a committed and capable Registered Service Manager to work flexibly across service locations to provide leadership cover, support service continuity, and respond to operational needs in our respite service, providing short-term support to individuals with learning disabilities, physical disabilities, and complex needs. This is a key leadership role where you will ensure the safe, effective, and responsive delivery of care, supporting individuals and their families by providing meaningful, high-quality short breaks that promote wellbeing, independence, and choice. You will be responsible for ensuring the service operates in line with all regulatory requirements, embedding best practice, and leading a positive and inclusive team culture.
Key Responsibilities
- Provide strong, visible leadership to a dedicated team.
- Ensure full compliance with CQC regulations and organisational policies.
- Deliver high-quality, person-centred support that reflects individual preferences and needs.
- Oversee care planning, risk management, and safeguarding practices.
- Manage staffing, recruitment, performance, and development.
- Maintain effective partnership working with families, commissioners, and external professionals.
- Drive continuous improvement, quality assurance, and service development.
- Ensure governance, reporting, and operational processes are consistently completed.
- Participate in on-call rota to provide out-of-hours support.
Qualifications
- Proven experience in a management role within adult social care.
- Strong understanding of CQC requirements and regulatory frameworks.
- Experience delivering or overseeing respite or residential care services (desirable).
- Level 5 Diploma in Leadership for Health and Social Care (or working towards).
- A confident and motivating leader with excellent people management skills.
- Strong communication and organisational abilities.
- A proactive approach with a commitment to high standards of care.
- Full UK driving licence required and access to a vehicle for business use.
Salary and Contract
Salary: £40,766.50 per annum. Full time 37 hours per week, permanent.
Benefits
- Competitive salary and benefits package.
- Generous annual leave entitlement.
- Ongoing training and development, including recognised qualifications.
- Access to employee wellbeing support, including counselling services and online GP.
- Discounts and access to Blue Light Card.
- Occupational sick pay from day one.
- Free parking.
Inclusive Workplace
We are proud of our commitment to creating an inclusive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, or once in post, please let us know as we are committed to working with you to understand and support your needs.
Registered Service Manager employer: Independence Matters
As a Registered Service Manager at Church Green Lodge in Norwich, you will join a dedicated team committed to delivering high-quality, person-centred care for individuals with diverse needs. Our inclusive workplace fosters professional growth through ongoing training and development opportunities, while our generous benefits package, including competitive salary, annual leave, and employee wellbeing support, ensures a rewarding work-life balance. With a focus on leadership and compliance, you will play a vital role in enhancing the lives of those we serve, making this an excellent opportunity for passionate social care leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Independence Matters.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Independence Matters!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Independence Matters, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Independence Matters or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Registered Service Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Independence Matters:Before hitting send, make sure to tailor your application specifically to Independence Matters! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Independence Matters
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
