At a Glance
- Tasks: Lead a team to deliver outstanding community-based support services.
- Company: Join Independence Matters, a company dedicated to empowering individuals and promoting independence.
- Benefits: Enjoy competitive pay, generous leave, training opportunities, and exclusive perks.
- Other info: Flexible working environment with ongoing support and career development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care management and a passion for customer-focused service delivery.
The predicted salary is between 40766 - 40766 £ per year.
Do you thrive in a changing environment and get a buzz from embracing new ways of working? Can you engage and motivate colleagues to consistently delight our customers? Would you like to join an amazing company that puts each and every individual at the centre of its business?
Independence Matters provide support opportunities for adults with learning disabilities, young people in transition and those living with dementia across the whole of Norfolk. Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent.
As a Service Manager you will be responsible to lead the delivery of outstanding services and lead a direct team to deliver community-based support. In addition to the above you will ensure new business is integrated and new processes are embedded into operations and all Governance monitoring, reporting and actions are completed as required.
What We Offer:
- Competitive pay & great rewards
- Generous leave: 20 days rising to 25 (pro rata for part-time)
- Training & development with recognised qualifications
- Ongoing support: 24/7 counselling services, health & wellbeing benefits
- Exclusive perks: Blue Light Card, discounts, and more
- Occupational sick pay from day one
- Free parking & discounted travel
You will need:
- Proven experience as a Manager within the social care sector
- An excellent understanding of the customer and demonstrable experience of developing and delivering services that are customer focused.
- Hold/Working Towards a Level 5 leadership/management qualification or equivalent.
- A range of ICT skills, including Microsoft Office, and an appetite to embrace the digitalisation agenda
- Experience as a motivational and inspiring people manager
- Excellent communication skills
Other requirements:
- An Enhanced DBS check with Children and Adults barring is required for this role
- Essential the applicant holds a Full UK driving licence and use of a vehicle with business insurance
- To undertake designated out of hours, on-call duties for advice and guidance
We are proud of our commitment to our Disability Confident Award. If you have a disability or any specific requirements that may require reasonable adjustments for you to attend an interview, we would be happy to accommodate. Independence Matters does not offer sponsorship opportunities.
Closing Date: 1st September 2026
Interview Date: 9th September 2026
Service Manager in Great Yarmouth employer: Independence Matters
Independence Matters is an exceptional employer, offering a nurturing and inclusive work culture in King’s Lynn where Support Workers can make a real difference in the lives of individuals with learning disabilities. With comprehensive training and flexible working hours, employees are empowered to grow professionally while enjoying the satisfaction of helping others achieve their personal goals through creative activities.
