Business Analyst in London

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy.

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene's high-speed growth.

We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Job Summary

The Business Analyst plays a key role in collaborating with stakeholders, gathering information, analysing workflows and preparing gap analysis/summary, making recommendations and coming up with workflow metrics. Should be able to analyse datasets and build reports that help in making informed decisions. This role is also responsible for partnering/supporting in User Acceptance Testing (UAT), documentation, and training.

Job Description

• Act as a liaison between business units (marketing, regulatory, R&D, etc.), IT team and vendors.
• Partner with internal/external stakeholders to ensure alignment between teams.
• Collaborate with stakeholders to gather requirements, perform analysis, develop Gap summary documents and quantify workflow metrics.
• Draft Functional Specifications and collaborate with IT teams and share insights to translate business requirements into technical solutions.
• Work with Business Process & Training Lead to coordinate and develop/document training materials.
• Manage change control processes related to operations, including scope changes, process improvements, and system enhancements.
• Support user engagement, training, and hypercare activities during major system changes or process rollouts.
• Collaborate with stakeholders to gather, validate, and prioritize business requirements for process or system enhancements.
• Support User Acceptance Testing (UAT), documentation, and training.
• Capture lessons learned post Go-Live and contribute to knowledge transfer activities and process documentation repositories.
• Enhance process and tool adoption through continuous user involvement and iterative feedback-driven improvements.
• Support system migration by gathering and validating business requirements, mapping legacy workflows to target systems, and ensuring data, process, and user alignment throughout the transition.
• Analyse datasets and build report/dashboard to identify trends, patterns, and insights.
• Conduct regular meetings and share periodic project status reports to key holders.
• Track and report document status, including periodic progress updates, and metrics on volume, turnaround time, and compliance.
• Drive continuous improvement by analyzing workflow metrics, gathering stakeholder feedback, and recommending optimizations.

Must have:

• A Bachelor's/Master's degree in Life Science.
• Professional proficiency in English language.

Nice to have:

• Minimum of 5 years' experience supporting Publications Operations and record management, system (Veeva platform) support, and project coordination.
• Proactive and initiative-taking mindset.
• Experience with UAT testing, issue tracking, and stakeholder communication.
• Proficiency in Excel, working with PowerBI dashboards or similar analytics tools is desirable.
• Strong troubleshooting, documentation, and communication skills.
• Ability to multitask and prioritise in a dynamic project environment.
• Attention to Detail.
• Strong Communication Skills.
• Technical Troubleshooting.
• Project Coordination.
• Stakeholder Engagement.
• Quality Assurance.
• Analytical Thinking.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate's merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.