Account Director ( Healthcare/ Pharma Rx/Creative ) United Kingdom

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy.

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you.

We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. If this excites you, then apply below.

Responsibilities:

• Account lead - Owns several brands or one large brand
• An expert in all aspects of a client’s business, being able to speak to the category, across channels/audiences, etc., and to the larger internal teams
• Oversees account(s) totaling $4-6M+ in agency fee
• Presence – Authoritative (informed) and strategic mindset when meeting with the team, agency leaders, or clients.
• Masterful communicator with a combination of listening, speaking, and business writing skills; knows when to pick up the phone, when to be at the client, when to email
• Ability to identify cautionary client/project concerns that warrant proactive agency solutions and escalate to senior agency leadership
• Trust and personal equity with all cross-functional team members to be able to rally them when needed to address client needs
• Regularly works with strategy to provide clear and proactive POVs on brand milestones, competitors, or market events.
• Recognized as the leading voice in the clients’ minds
• Considers broader ways to “get a seat at the table” by developing relationships with the extended client team (e.g., research team, sales training, medical, etc.)
• Fosters collaboration for innovative client solutions, always looking for ways to serve the client better and to grow their business.
• Manages up with a clear narrative for the account overall; mentors junior staff to improve their performance.
• Accountable for all aspects of projects within the assigned brand/portfolio; and ensuring strategic rationale
• Ensures junior team members are delivering quality account management deliverables
• Manage the team through the development of more strategic project briefs and ensure client agreement to all assumptions.
• Review all deliverables to meet quality standards and client expectations
• Manage cross-functional teams to ensure an organized delivery of effective and engaging creative reviews of assets
• Effectively activates the right people at the right time to connect and drive forward key client/brand workstreams
• Total budget by having proactive, ongoing conversations with the project management team and clients/VP to meet revenue goals
• Final reviewer/approver of all project estimates, SOWs, and finance trackers to ensure accuracy
• Accountable for monthly forecasts provided to agency leadership and for transparently addressing issues that may impact agency revenue.
• Responsible for leading the Phasing able to communicate a clear and coherent narrative to explain revenue phasing changes/implications
• Ability to identify and pull forward tactics to support staff utilization and meet the projected forecast as needed
• Future forward thinking to maintain/grow revenue.
• Look for ways to become involved in the agency overall to establish rapport and demonstrate their commitment to growing as a future agency leader.
• Spearheads the brand planning process with strategy and creative to deliver the most innovative ideas possible and solidify the agency’s role as a strong partner
• Is capable of having ‘tough’ conversations internally and with clients, but instead handles them with professionalism and dignity to build further trust
• Identifies opportunities for live interactions as much as possible, focusing on ensuring the best possible client impression of the agency

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.