At a Glance
- Tasks: Drive new business and revenue growth in the UK hospitality sector.
- Company: Join Indeed Flex, a tech-first staffing platform revolutionising the job market.
- Benefits: Competitive salary, generous holiday, free lunch, and health perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the face of innovation in hospitality sales and make a real impact.
- Qualifications: Proven sales experience in hospitality and strong networking skills required.
The predicted salary is between 60000 - 70000 £ per year.
We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click.
We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice.
We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of
- Indeed
- the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.
This is an in-office role, five days per week with the option to work from home on Thursdays.
🚂 We are based literally a 30-second stroll from Farringdon station.
The Role
The Head of Hospitality Sales is responsible for driving new business and revenue growth for Indeed Flex across the UK hospitality sector.
We are seeking a commercially driven, well-connected senior sales professional based in London to grow our presence across contract catering, premium hospitality venues, hotels, events, and multi-site operators.
This role blends strategic relationship-building with disciplined new-business acquisition - you will be the face of Indeed Flex in hospitality, opening doors through your network, winning new clients, and building long-term partnerships.
You will bring genuine sector credibility: you understand how hospitality businesses hire, the pressures of peak trading, and the operational realities of contract catering and premium service environments.
You will translate those challenges into flexible staffing solutions that deliver margin, reliability, and scale.
- What you’ll be doing
- Hospitality Networking & Market Development
- Own and grow Indeed Flex's hospitality network across London and nationally, with a focus on contract catering, premium venues, hotels, events, and multi-site operators
- Represent Indeed Flex at industry events, trade associations, hospitality forums, and client-facing networking opportunities
- Build trusted relationships with senior stakeholders
- C- Suite, Operations Directors, HR leaders, procurement, and venue/contract managers
- Stay close to sector trends: labour market dynamics, wage inflation, compliance, and workforce planning in hospitality
- Provide market intelligence on pricing, positioning, and competitors to inform sector strategy
- New Business Acquisition
- Identify and target national, regional, and multi-site hospitality employers aligned to Indeed Flex's growth priorities
- Develop and execute strategic outbound plans to penetrate priority accounts
- Lead discovery conversations with senior stakeholders and translate workforce challenges into commercial proposals
- Negotiate and close contracts, maintaining a collaborative, solution-oriented approach
- Convert qualified opportunities into long-term revenue partnerships
- Pipeline & Revenue Management
- Build and maintain a high-value pipeline aligned to revenue targets
- Accurately forecast performance and deal progression
- Ensure strong CRM discipline and opportunity hygiene (Salesforce preferred)
- Meet and surpass assigned revenue targets and performance benchmarks
- Maintain a strong focus on GP and margin over GMV
- Cross-Functional Collaboration
- Work closely with internal teams (operations, client success, marketing, and Indeed partnership teams.
- Collaborate with colleagues to enhance deal probability and ensure smooth onboarding and delivery
- Support the wider sales team with hospitality sector insight and introductions where relevant
- Core KPIs & Performance Metrics
Objective
- Ability to strategically build pipeline, win high-margin deals, and consistently hit:
- Consistently manage a minimum of £50m of pipeline
- £3m closed-won per quarter- £12m GMV signed contracts per annum
- Strong focus on GP %
- What you'll need
- Proven track record in new business sales or business development within hospitality, staffing, or recruitment
- Deep experience across at least two of: recruitment/staffing sales, contract catering, and premium hospitality venues (hotels, fine dining, members' clubs, events, etc.)
- Established London hospitality network with the ability to open doors and generate warm introductions
- Experience selling into multi-site or national hospitality operators
- Strong outbound prospecting and account penetration skills
- Ability to manage complex, multi-stakeholder sales cycles
- Executive-level credibility - comfortable engaging senior decision-makers face to face
- Data-driven pipeline management and forecasting discipline
- Excellent communication skills - written, verbal, and presentation
- Strong CRM discipline and IT literacy (Salesforce experience preferred)
- Nice-to-Haves
- Experience selling workforce, marketplace, or Saa S solutions into hospitality
- Knowledge of MSP/VMS or neutral vendor environments within hospitality procurement
- Experience in scale-up or high-growth environments
- Familiarity with Indeed Flex or the wider Indeed ecosystem
- Behaviours for Success
- Highly proactive and resilient with a strong ownership mentality
- Sector ambassador - credible, well-connected, and passionate about hospitality
- Structured and disciplined in managing sales activity
- Comfortable operating at both strategic and tactical levels
- Strong communicator with executive-level credibility
- Motivated by growth, impact, and measurable outcomes
- Team player - collaborates internally and motivates others through energy and results
- What you’ll get
- £60,000 to £70,000 salary per annum + OTE £40,000
- 25 days holiday + Duvet days
- Free lunch in office
- Cycle to work scheme
- Pension
- Private Medical Healthcare
- Dental Plan
- Discounted gym membership
- Day off on your birthday
- Perkbox - discounts and goodies on some of your favourite brands
About Us
We’re helping people get jobs by modernising the world of temporary work.
At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work.
Through our evolving technology, we’re putting the power of work in the palm of people's hands—connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles.
This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.
Whether it’s hospitality, retail, or warehousing, we’re building a more flexible, efficient, and empowered labour market for everyone.
Head of Hospitality Sales in London employer: Indeed
Indeed Flex is an exceptional employer, offering a dynamic work environment in the heart of London, just steps from Farringdon station. With a strong focus on employee growth and innovation, we provide comprehensive benefits including competitive salaries, generous holiday allowances, and wellness perks, all while fostering a collaborative culture that empowers our team to thrive in the fast-paced hospitality sector. Join us to make a meaningful impact in the staffing industry while enjoying the flexibility and support that comes with being part of a high-growth scale-up backed by Indeed.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Hospitality Sales in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Indeed. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Indeed
Don't be shy about reaching out to Indeed directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Hospitality Sales in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Indeed and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Indeed
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
