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For Companies At a Glance
- Tasks: Engage with media agencies to enhance their use of Indeed’s hiring solutions.
- Company: Indeed is the world’s number 1 job site, dedicated to helping people find jobs.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and flexible work options.
- Why this job: Join a dynamic team focused on innovation and making a real impact in recruitment.
- Qualifications: 5+ years in a media agency, strong relationship-building skills, and strategic thinking required.
- Other info: Inclusive workplace culture prioritising diversity and personal growth.
The predicted salary is between 33000 - 52000 £ per year.
Your job
As a Client Success (CS) Agency Specialist at Indeed, you will play a key role in working with the media agencies of record across the Indeed client base. You\’ll develop strategic relationships to ensure we deliver value to agencies. You\’ll educate agencies on the best ways to leverage Indeed’s 200+ million monthly users ensuring the agency can deliver best in class hiring, sourcing and employer branding solutions. The CS Agency Specialist will play a critical role in arming agencies with the knowledge and tools they need to adopt Indeed’s features, optimize spend, and solve client’s pain before they even know it exists. You will be accountable for driving feature adoption growth and deepening relationships with key agency partners via strategic alliances, education, client partnering and ideation directly with the agencies. You will be aligned to 6 Agency Sales reps, supporting their assigned Agencies.
Who you are
- Achieve assigned quarterly goals by consistently delivering an exceptional client experience to Indeed’s agency partners, ensuring their needs, feedback, and business goals are prioritised.
- Build, manage, and deepen agency relationships at all levels, from C-suite executives to account teams such as media planners and buyers, whilst effectively representing Indeed at key industry events and within the wider recruitment advertising community.
- Work closely with Agency Sales to design and implement compelling, data-driven agency engagement plans that drive adoption of Indeed’s features, deepen product fluency, optimise campaign performance, and drive long-term revenue retention.
- Collaborate with cross-functional teams, including Direct Employer Sales, Marketing, Product Specialists, and Client Success, to align on agency strategies, scale best practices across the Agency’s end clients, and address agency-wide trends, opportunities, and escalations.
- Analyse, interpret, and share key metrics and insights such as feature utilisation, campaign performance and agency readiness score to monitor agency performance. Use this to identify areas for improvement, and inform strategic decision-making.
- Develop and deliver targeted educational programmes, including roadshows and bootcamp-style training, to equip agency partners with best practice and in-depth knowledge of Indeed’s solutions.
- Act as the voice of the agency by gathering and communicating actionable insights, feedback, and emerging needs to internal teams, directly influencing new product development, feature enhancements, and the overall agency experience on Indeed.
Who we are
- 5+ years of experience in a media agency or related field
- Travel approximately 20% of time
- Demonstrated ability to cultivate exceptional relationships with external partners
- Ability to think strategically about complex channel-specific problems
- Excellent communication and presentation skills
- Deep understanding of Indeed and both the digital media and talent acquisition marketing landscape
- Aptitude, creativity, and a preference for working in collaborative teams
Our mission
As the world’s number 1 job site* Our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We\’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed\’s total compensation package for employees. Other rewards may include quarterly bonuses,a Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
London 33,000 – 52,000 GBP per year
EEO and Accommodations
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Accommodations at +353 1800 816 548 or by email at If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
Privacy Policy
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at we also want to make you aware of our recruitment specific privacy policy found at
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Client Success Agency Specialist employer: Indeed, Inc., c/o CT Corporation (Indeed.com)
Contact Detail:
Indeed, Inc., c/o CT Corporation (Indeed.com) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Agency Specialist
✨Tip Number 1
Familiarise yourself with Indeed's features and tools. Understanding how to leverage Indeed’s platform will not only help you in your role but also impress during interviews, showing your proactive approach.
✨Tip Number 2
Network within the recruitment advertising community. Attend industry events and engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insights about the role.
✨Tip Number 3
Prepare to discuss your experience in cultivating relationships with external partners. Have specific examples ready that demonstrate your ability to manage and deepen these connections effectively.
✨Tip Number 4
Stay updated on trends in digital media and talent acquisition marketing. Being knowledgeable about the latest developments will help you stand out as a candidate who is both informed and passionate about the industry.
We think you need these skills to ace Client Success Agency Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Client Success Agency Specialist position. Tailor your application to highlight relevant experience in media agencies and client relationship management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in a media agency or related field. Provide specific examples of how you've built and managed relationships with external partners, showcasing your strategic thinking and problem-solving skills.
Showcase Communication Skills: Since excellent communication and presentation skills are crucial for this role, include examples of past experiences where you successfully communicated complex ideas or delivered training sessions. This will demonstrate your ability to educate and engage agency partners effectively.
Align with Company Values: Indeed values innovation and inclusivity. In your application, express your enthusiasm for creating exceptional experiences for clients and your commitment to fostering an inclusive workplace. This alignment with their mission can set you apart from other candidates.
How to prepare for a job interview at Indeed, Inc., c/o CT Corporation (Indeed.com)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Success Agency Specialist. Familiarise yourself with Indeed's features and how they can benefit media agencies. This knowledge will help you demonstrate your ability to educate and support agency partners effectively.
✨Showcase Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your experience working with various stakeholders, from C-suite executives to account teams, as this is crucial for the position.
✨Demonstrate Strategic Thinking
Be ready to discuss how you approach complex problems and develop strategic solutions. Think about specific instances where you've used data to inform decisions or improve performance, as this aligns with the role's requirements.
✨Prepare for Collaborative Scenarios
Since the role involves working closely with cross-functional teams, think of examples that showcase your collaborative skills. Be prepared to discuss how you've worked with different departments to achieve common goals and drive success.