Compliance Officer in London

We are Indeed Flex. We Help People Get Jobs. Right now, we are hiring! The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we are taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we have been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose: At Indeed Flex we are here to disrupt the staffing industry, through ground breaking technology. Underpinned by a layer of support second to none, we provide our clients the ability to manage their temporary staffing requirements in a single and coordinated way. This role sits within the UK Risk & Compliance Team, responsible for mitigating risk and empowering growth through expert, actionable advice across the full regulatory compliance landscape.

Reporting to the Senior Compliance Officer, you will be the frontline for our day-to-day operations, independently managing a sophisticated caseload of escalations and strategic projects with a primary focus on UK employment regulation. You will serve as both a technical anchor within the team and a trusted advisor to the wider business, requiring the professional confidence to challenge senior stakeholders and the absolute discretion to handle highly sensitive data in a fast-paced environment.

This is an in-office role, five days per week with the option to work from home on Thursdays. This role can be based in our London or Manchester offices.

Responsibilities & Duties:

• Compliance Framework & Policy Ownership: Design, strengthen and audit the compliance frameworks governing worker onboarding, Right to Work, Agency Worker Regulations and contractual arrangements to ensure full alignment with UK legislation.
• Senior Risk Escalation & Advisory: Act as the lead technical authority for complex worker-related HR and compliance matters, providing risk-based direction and confidently challenging stakeholders when necessary.
• Health, Safety & GRC Oversight: Coordinate with external Health & Safety partners to oversee UK-wide controls and conduct internal audits across the worker lifecycle to identify systemic risks and control gaps.
• Investigations & Litigation Support: Lead sensitive investigations into grievances and worker relations, drafting formal responses and maintaining robust documentation suitable for Employment Tribunal review.
• Compliance Project Management: Lead end-to-end regulatory projects and process improvement initiatives, using data analysis to identify risk trends and strengthen controls as the business scales.
• Continuous Improvement & Training: Utilise data analysis to identify risk trends, lead compliance-strengthening projects and deliver internal training to ensure operational teams remain compliant as the business scales.

Requirements:

• Regulatory Expertise: Proven experience in Compliance, Risk or HR with deep knowledge of UK employment law, including Agency Worker Regulations, Right to Work, Worker Status and GDPR.
• Case & Risk Management: Skilled in leading sensitive investigations, grievances and people-risk escalations with a high degree of independence.
• Audit & Reporting: Experience conducting compliance reviews and drafting clear, defensible policies and investigation reports.
• Analytical Mindset: Comfortable interpreting datasets to identify risk trends and implementing proportionate corrective actions.

Preferred (but not essential):

• Industry Experience: Prior experience in temporary staffing, high-volume recruitment or contingent workforce models.
• Legal Exposure: Familiarity with Governance Risk & Compliance (GRC) frameworks or experience supporting Employment Tribunal/pre-litigation activity.

Qualifications: Relevant certifications such as CIPD, CertRP, NEBOSH or a Diploma in Compliance are highly advantageous.

£35,000 to £40,000 salary per annum
Performance bonus
25 days holiday
Free lunch in office
Cycle to work scheme
Pension
Private Medical Healthcare
Discounted gym membership
Day off on your birthday
Perkbox - discounts and goodies on some of your favourite brands

You will fit right in at Indeed Flex if:

• You are a great communicator and highly collaborative. We are best when we all pull in the same direction.
• You do not mind doing the work, whatever it is - you can see the impact at the end and you are in it for the long haul.
• Data is your heart and soul - you know you need it to drive you in the right direction.
• You are proactive and always willing to learn.
• You can navigate the ambiguity and high levels of autonomy in a scale-up environment - you know what we are about and you want to be a part of it.