At a Glance
- Tasks: Manage guest check-ins, handle bookings, and provide top-notch customer service.
- Company: Join a welcoming hotel team in Glenrothes with a friendly atmosphere.
- Benefits: Earn £14.24 per hour with flexible shifts and holiday pay included.
- Other info: Casual shifts available from 3pm to 11pm, ideal for students or part-timers.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic environment.
- Qualifications: Must have 6 months of receptionist experience and strong customer service skills.
The predicted salary is between 29500 - 29500 € per year.
Pay: £14.24 per hour* (inclusive of £1.53 holiday pay)
Shift patterns: Casual | 3pm - 11pm | Shifts available from 22nd May
Location: Glenrothes (KY6)
We're looking for an experienced Hotel Receptionist to support our client in Glenrothes. In this role, you will be responsible for general hotel receptionist duties such as:
- Manage guest check-in and check-out
- Operate the system for bookings and guest records
- Handle reservations, amendments, and cancellations
- Process cash and card payments accurately
- Answer telephone calls and respond to guest enquiries
- Provide friendly, professional customer service
Requirements
- Must have a minimum of 6 months experience working in a Receptionist role.
- Must be 18 or over with the right to work in the UK.
- Strong customer service skills.
- Excellent organisation, verbal and written skills.
*Terms and conditions apply
Hotel Receptionist in Glenrothes employer: Indeed Flex
Join our vibrant team in Glenrothes as a Hotel Receptionist, where we prioritise a supportive work culture and offer competitive pay alongside flexible shift patterns. Our commitment to employee growth is evident through ongoing training opportunities and a focus on fostering a friendly environment that values your contributions, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Glenrothes
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services, amenities, and local attractions. This way, when you chat with guests, you can provide them with top-notch recommendations and make their stay even better.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios with friends or family. The more comfortable you are handling different situations, the more confident you'll be during interviews and on the job.
✨Tip Number 3
Network like a pro! Connect with other hospitality professionals on LinkedIn or at local events. You never know who might have a lead on a job or can offer you some insider tips on landing that receptionist role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s super easy to navigate, and you can keep track of your applications all in one place. Let’s get you that job!
We think you need these skills to ace Hotel Receptionist in Glenrothes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Hotel Receptionist. Focus on relevant skills like customer service and organisation, and don’t forget to mention any specific systems you’ve used for bookings and guest records.
Craft a Friendly Cover Letter:Your cover letter is your chance to show off your personality! Keep it professional but let your friendly side shine through. Mention why you’re excited about the role and how your experience makes you a great fit.
Showcase Your Customer Service Skills:In both your CV and cover letter, emphasise your strong customer service skills. Share examples of how you've handled guest enquiries or resolved issues in previous roles to demonstrate your ability to provide top-notch service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Indeed Flex
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s services and amenities. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and receptionist duties. Think about your past experiences and how they relate to managing guest check-ins, handling reservations, and providing excellent service.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for the interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Showcase Your Skills
Be ready to discuss specific examples of how you’ve handled difficult situations or provided exceptional customer service in your previous roles. This will demonstrate your strong organisational and communication skills effectively.
