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- Tasks: Ensure top-notch quality for customers and resolve issues swiftly.
- Company: Join Incora, a leader in aerospace supply chain solutions.
- Benefits: Competitive salary, generous pension, health plans, and discounts.
- Other info: Diverse and inclusive workplace with a focus on environmental responsibility.
- Why this job: Make a real impact in the aerospace industry while growing your career.
- Qualifications: HNC/HND in Engineering preferred; experience in problem resolution is key.
The predicted salary is between 42000 - 42000 £ per year.
We are currently seeking an exceptional Quality professional to join us as a Customer Quality Engineer at our site in Derby. As the leading supply chain solutions business in the aerospace industry, our Customers are at the heart of our business.
As a Customer Quality Engineer, you will work with designated customers to provide an accurate review of performance and a quick response to any customer enquiries. Additionally, you will seek to improve performance to designated customers through robust containment/problem resolution. Support the Supplier Quality team by ensuring that issues are raised in a timely manner along with accurate supporting data to allow a swift resolution. Interfacing with the Customer Solutions team to understand mission critical issues that need Quality support to resolve.
Ideally you will possess either a HNC or HND in Mechanical or Manufacturing Engineering although we welcome applications from time-served Engineers without either qualification. You will have experience of problem resolution via root cause analysis and have applied this ideally in the aerospace or automotive sectors. Experience in ‘industrial’ rail sectors is also desirable.
Starting salary up to £42,000 per annum depending on experience. We want you to have peace of mind regarding your future with our generous Company pension scheme including 4 times salary life cover. We want to help you look after you and your family by providing Health cash plans saving you money and helping you to stay well. Incora cares about our environmental impact and that’s why we reward people who use green transport to travel to work with our Green Travel Allowance. We believe every little helps by offering a generous discount portal only available to Incora employees. Very importantly we want to be with you to help your career take off and become part of the Incora Story.
We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
Please note – it is Incora policy to run a criminal record check on all candidates and any offers of employment are conditional, subject to this check.
Quality Complaints Engineer in Derby employer: Incora
Contact Detail:
Incora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Complaints Engineer in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace industry, especially those who work at Incora. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your problem-solving skills. Think of real-life examples where you've tackled issues head-on, especially in quality engineering. We love hearing about your hands-on experience!
✨Tip Number 3
Show your passion for quality! During interviews, express how much you care about customer satisfaction and continuous improvement. Let them know you're ready to dive into the nitty-gritty of quality complaints.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Incora family.
We think you need these skills to ace Quality Complaints Engineer in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Quality Complaints Engineer role. Highlight any relevant problem resolution experience, especially in aerospace or automotive sectors, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality engineering and how you can contribute to our mission at Incora. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: Since this role involves a lot of root cause analysis, be sure to include specific examples of how you've tackled problems in the past. We love seeing how you approach challenges and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Incora
✨Know Your Quality Standards
Familiarise yourself with the quality standards and regulations specific to the aerospace industry. Understanding these will not only help you answer questions confidently but also demonstrate your commitment to quality and safety.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss your experience with root cause analysis and problem resolution. Think of specific examples where you've successfully tackled quality issues, especially in aerospace or automotive sectors, as this will showcase your practical skills.
✨Understand Customer Needs
Research Incora’s customer base and their specific needs. Being able to articulate how you can enhance customer satisfaction through quality improvements will set you apart and show that you’re customer-focused.
✨Showcase Your Teamwork Skills
As a Customer Quality Engineer, collaboration is key. Prepare to discuss how you've worked with cross-functional teams in the past, particularly in resolving quality issues. Highlighting your ability to interface effectively with different departments will be crucial.