At a Glance
- Tasks: Manage stock from delivery to customer, ensuring top-notch service and quality.
- Company: Join Incora, a leading aerospace supply chain solutions provider in Derby.
- Benefits: Starting salary of £25,000, with shift allowances and career development opportunities.
- Other info: Flexible shifts, inclusive culture, and commitment to your career growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: Experience in logistics, strong communication skills, and a full UK driving licence.
The predicted salary is between 25000 - 27000 £ per year.
## Customer Stock ControllerApply: Derby, United Kingdom: Full time: Posted Today: JR106198**We are currently looking for a dedicated Customer Stock Controller to join us at our site in Derby.**As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.As a **Customer Stock Controller,**you will be responsible for all of the material handling processes from the point of delivery of product through to receipt by the customer ensuring that customer service, quality, and business requirements are met to the highest standards.This will involve a 'scan and replenish' of parts to ensure stock availability targets are achieved as well as the setting up of storage locations and mediums to ensure they adhere to the agreed company standards.This varied role will also see you have high levels of communication with the customer both face to face and remotely via Teams, responding to requests for urgent parts and locating stock.You will also be required to use a company van to deliver parts to other customer sites across the UK.**About You**You will have some previous experience of working in a **logistics** or **warehouse** environment as well as some experience of i**nteracting with external customers**.You will be **flexible** enough to work a **rotational shift pattern** that will include a mixture of **days, afternoons and nights** as well as being 'on call' on a rotational basis after a period of training has been completed. Bank holidays are also classed as normal working days for the role, with an enhanced annual leave allowance offered to compensate.You must be in possession of a full, clean UK **driving license**.Additionally, you will work well as part of a team, with strong relationship building skills but also be comfortable working under your own initiative.You will be literate, comfortable reading and understanding information, with a **strong attention to detail**.Most importantly you will be passionate about our Incora Values and exceeding customer expectations.* **Courage**Take ownership for issues and problems.* **Collaboration**Share knowledge and experience with others* **Commitment –**Focus on ensuring internal and external customer expectations are met in a timely way.* **Community -** We care about our world and those we share it with.**In return we will offer the things that matter:*** Starting salary of £25,500, rising to £27,500 upon successful completion of probation.* Due to the flexible nature of the role, you will also receive a shift allowance of 10% for afternoons, 25% for nights as well as an on-call fee and overtime hours for out of hours responses.* We want you to share in the success of Incora, so every employee is eligible for one of our incentive programs.* We want you to have peace of mind regarding your future with our generous Company pension scheme including 4 times salary life cover.* We want to help you look after you and your family by providing Health cash plans saving you money and helping you to stay well* We want to support you and the people that matter to you with our flexible working and family friendly policies and practices* Incora cares about our environmental impact and that’s why we reward people who use green transport to travel to work with our Green Travel Allowance* We believe every little helps by offering a generous discount portal only available to Incora employees* Very importantly we want to be with you to help your career take off and become part of the Incora Story**So, if you feel you have all of this, and want to be part of developing the Incora Story apply now - we can’t wait to hear from you!***We are passionate about Diversity & Inclusion, and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.**At Incora, every application is reviewed by a real person, not by AI. While we understand that candidates may use AI tools to assist with their CV or application, we value seeing your individual style and authentic voice. Please use AI sparingly so your application truly reflects you and your unique experience.***IncoraTM** is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.We pride ourselves on offering:* Industry-leading capabilities* Innovative solutions* Greater customer value* Trusted supplier relationships* Business growth and operational efficiency*Incora request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent Acquisition Team or Hiring Manager for a particular role. Any CVs sent to an Incora employee on a speculative basis will not be recognised and we will not accept liability for any fee or commission, should we subsequently employ a candidate who applied to us directly or was introduced by a member of our Talent Acquisition Team.**Please note – it is Incora policy to run a criminal record check on all candidates and any offers of employment are conditional, subject to this check. The information you give will be treated as strictly confidential. Disclosure of a conviction or a caution will not automatically disqualify you from consideration. Any offence will only be taken into consideration if it is one which would make you unsuitable for the type of work you are applying for.* #J-18808-Ljbffr
Customer Stock Controller employer: incora
At Incora, we pride ourselves on being an excellent employer, offering a dynamic work environment at our Spondon site where collaboration and commitment are at the heart of our culture. With competitive salaries, flexible working arrangements, and a strong focus on employee well-being through health cash plans and a generous holiday policy, we empower our team members to grow and thrive in their careers. Join us to be part of a community that values diversity and encourages innovative sourcing strategies to drive our success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Stock Controller
✨Tip Number 1
Get to know the company! Research Incora and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be interacting with customers both face-to-face and remotely, it’s crucial to be clear and confident. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of examples from your past experiences where you successfully handled urgent requests or challenges. This will show that you can think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Customer Stock Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Stock Controller role. Highlight your experience in logistics or warehouse environments and any customer interaction you've had. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since you'll be communicating with customers both face-to-face and remotely, it's important to showcase your communication skills in your application. Use examples that demonstrate your ability to build relationships and respond to urgent requests.
Highlight Attention to Detail:Attention to detail is key in this role, especially when it comes to stock management. Make sure to mention any experiences where your attention to detail made a difference, whether in previous jobs or projects.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at incora
✨Know Your Stuff
Before the interview, make sure you understand the logistics and warehouse environment. Brush up on material handling processes and be ready to discuss how you've managed stock in previous roles. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Communicate Like a Pro
Since the role involves a lot of customer interaction, practice your communication skills. Think about examples where you've successfully dealt with customers, especially in urgent situations. Being able to articulate these experiences will demonstrate your ability to handle the demands of the job.
✨Show Your Flexibility
The job requires working a rotational shift pattern, so be prepared to discuss your availability and willingness to adapt. Share any past experiences where you've had to be flexible with your schedule or work under pressure, as this will highlight your commitment to meeting business needs.
✨Emphasise Teamwork
As a Customer Stock Controller, you'll need to work well with others. Think of specific instances where you've collaborated with a team to achieve a goal. Highlighting your relationship-building skills will show that you can thrive in a team-oriented environment, which is crucial for this role.
