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- Tasks: Manage stock from delivery to customer, ensuring top-notch service and quality.
- Company: Join Incora, a leading aerospace supply chain solutions provider in Derby.
- Benefits: Starting salary of £25,000, with shift allowances and career development opportunities.
- Other info: Flexible shifts, inclusive culture, and commitment to your career growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: Experience in logistics, strong communication skills, and a full UK driving licence.
The predicted salary is between 25000 - 27000 £ per year.
We are currently looking for a dedicated Customer Stock Controller to join us at our site in Derby. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business.
Responsibilities
- Responsible for material handling processes from delivery of product to receipt by the customer, ensuring customer service, quality, and business requirements are met.
- Perform ‘scan and replenish’ of parts to achieve stock availability targets, set up storage locations and mediums in accordance with company standards.
- Maintain high levels of communication with the customer, both face‑to‑face and through Teams, responding to urgent parts requests and locating stock.
- Use a company van to deliver parts to other customer sites across the UK.
- Work a rotational shift pattern including days, afternoons, nights and on‑call duties after training.
- Take advantage of enhanced annual leave and bank holidays counted as normal working days.
- Require a full, clean UK driving license.
Qualifications
- Previous experience in a logistics or warehouse environment.
- Experience interacting with external customers.
- Flexible and able to work rotational shifts and on‑call duties.
- Strong relationship‑building skills, comfortable working independently.
- Good literacy and attention to detail.
- Passion for our values and exceeding customer expectations.
Values
- Courage: Take ownership for issues and problems.
- Collaboration: Share knowledge and experience with others.
- Commitment: Focus on ensuring internal and external customer expectations are met in a timely way.
- Community: We care about our world and those we share it with.
Benefits
- Starting salary of £25,000, rising to £27,000 upon successful completion of probation.
- Shift allowance: 10% for afternoons, 25% for nights, and on‑call fee; overtime for out‑of‑hours responses.
- Eligibility for incentive programs.
- Generous company pension scheme with 4 times salary life cover.
- Health cash plans.
- Flexible working and family‑friendly policies.
- Green Travel Allowance for using green transport to travel to work.
- Discount portal available only to employees.
We are passionate about Diversity & Inclusion, and welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
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Customer Stock Controller employer: Incora
Contact Detail:
Incora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Stock Controller
✨Tip Number 1
Get to know the company! Research Incora and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be interacting with customers both face-to-face and remotely, it’s crucial to be clear and confident. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of examples from your past experiences where you successfully handled urgent requests or challenges. This will show that you can think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Customer Stock Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Stock Controller role. Highlight your experience in logistics or warehouse environments and any customer interaction you've had. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll be communicating with customers both face-to-face and remotely, it's important to showcase your communication skills in your application. Use examples that demonstrate your ability to build relationships and respond to urgent requests.
Highlight Attention to Detail: Attention to detail is key in this role, especially when it comes to stock management. Make sure to mention any experiences where your attention to detail made a difference, whether in previous jobs or projects.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Incora
✨Know Your Stuff
Before the interview, make sure you understand the logistics and warehouse environment. Brush up on material handling processes and be ready to discuss how you've managed stock in previous roles. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Communicate Like a Pro
Since the role involves a lot of customer interaction, practice your communication skills. Think about examples where you've successfully dealt with customers, especially in urgent situations. Being able to articulate these experiences will demonstrate your ability to handle the demands of the job.
✨Show Your Flexibility
The job requires working a rotational shift pattern, so be prepared to discuss your availability and willingness to adapt. Share any past experiences where you've had to be flexible with your schedule or work under pressure, as this will highlight your commitment to meeting business needs.
✨Emphasise Teamwork
As a Customer Stock Controller, you'll need to work well with others. Think of specific instances where you've collaborated with a team to achieve a goal. Highlighting your relationship-building skills will show that you can thrive in a team-oriented environment, which is crucial for this role.