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- Tasks: Manage stock processes and ensure top-notch customer service in a dynamic logistics environment.
- Company: Join Incora, a leading global supply chain solutions provider in the aerospace industry.
- Benefits: Starting salary of £25,000, shift allowances, pension scheme, health cash plans, and discounts.
- Why this job: Be part of a team that values courage, collaboration, and commitment while making a real impact.
- Qualifications: Experience in logistics or warehouse environments and strong communication skills required.
- Other info: Flexible shifts, career growth opportunities, and a commitment to diversity and inclusion.
The predicted salary is between 25000 - 27000 £ per year.
Customer Stock Controller page is loaded## Customer Stock Controllerlocations: Derby, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104759**We are currently looking for a dedicated Customer Stock Controller to join us at our site in Derby.**As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.As a **Customer Stock Coordinator,**you will be responsible for all of the material handling processes from the point of delivery of product through to receipt by the customer ensuring that customer service, quality, and business requirements are met to the highest standards.This will involve a \’scan and replenish\’ of parts to ensure stock availability targets are achieved as well as the setting up of storage locations and mediums to ensure they adhere to the agreed company standards.This varied role will also see you have high levels of communication with the customer both face to face and remotely via Teams, responding to requests for urgent parts and locating stock.You will also be required to use a company van to deliver parts to other customer sites across the UK.**About You**You will have some previous experience of working in a **logistics** or **warehouse** environment as well as some experience of i**nteracting with external customers**.You will be **flexible** enough to work a **rotational shift pattern** that will include a mixture of **days, afternoons and nights** as well as being \’on call\’ on a rotational basis after a period of training has been completed. Bank holidays are also classed as normal working days for the role, with an enhanced annual leave allowance offered to compensate.You must be in possession of a full, clean UK **driving license**.Additionally, you will work well as part of a team, with strong relationship building skills but also be comfortable working under your own initiative.You will be literate, comfortable reading and understanding information, with a **strong attention to detail**.Most importantly you will be passionate about our Incora Values and exceeding customer expectations.* **Courage**Take ownership for issues and problems.* **Collaboration**Share knowledge and experience with others* **Commitment –**Focus on ensuring internal and external customer expectations are met in a timely way.* **Community -** We care about our world and those we share it with.**In return we will offer the things that matter:*** Starting salary of £25,000, rising to £27,000 upon successful completion of probation.* Due to the flexible nature of the role, you will also receive a shift allowance of 10% for afternoons, 25% for nights as well as an on-call fee and overtime hours for out of hours responses.* We want you to share in the success of Incora, so every employee is eligible for one of our incentive programs.* We want you to have peace of mind regarding your future with our generous Company pension scheme including 4 times salary life cover.* We want to help you look after you and your family by providing Health cash plans saving you money and helping you to stay well* We want to support you and the people that matter to you with our flexible working and family friendly policies and practices* Incora cares about our environmental impact and that\’s why we reward people who use green transport to travel to work with our Green Travel Allowance* We believe every little helps by offering a generous discount portal only available to Incora employees* Very importantly we want to be with you to help your career take off and become part of the Incora Story**So, if you feel you have all of this, and want to be part of developing the Incora Story apply now – we can\’t wait to hear from you!***We are passionate about Diversity & Inclusion, and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.**At Incora, every application is reviewed by a real person, not by AI. While we understand that candidates may use AI tools to assist with their CV or application, we value seeing your individual style and authentic voice. Please use AI sparingly so your application truly reflects you and your unique experience.***Incora** is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.We pride ourselves on offering:* Industry-leading capabilities* Innovative solutions* Greater customer value* Trusted supplier relationships* Business growth and operational efficiency*Incora request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent Acquisition Team or Hiring Manager for a particular role. Any CVs sent to an Incora employee on a speculative basis will not be recognised and we will not accept liability for any fee or commission, should we subsequently employ a candidate who applied to us directly or was introduced by a member of our Talent Acquisition Team.**Please note – it is Incora policy to run a criminal record check on all candidates and any offers of employment are conditional, subject to this check. The information you give will be treated as strictly confidential. Disclosure of a conviction or a caution will not automatically disqualify you from consideration. Any offence will only be taken into consideration if it is one which would make you unsuitable for the type of work you are applying for.*#J-18808-Ljbffr
Customer Stock Controller employer: Incora group
Contact Detail:
Incora group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Stock Controller
✨Tip Number 1
Get to know the company! Research Incora and understand their values, especially around customer service and teamwork. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to logistics and customer service. Think about examples from your past experiences that demonstrate your skills and how you align with Incora's commitment to exceeding customer expectations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Customer Stock Controller position.
We think you need these skills to ace Customer Stock Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Stock Controller role. Highlight your experience in logistics or warehouse environments and any customer interaction you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and our values at Incora. Let us know why you’re excited about the opportunity and how you can contribute to our team.
Showcase Attention to Detail: Since attention to detail is key for this role, make sure your application is free from typos and errors. A polished application shows us that you take pride in your work and understand the importance of quality.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to our hiring team. We can’t wait to hear from you!
How to prepare for a job interview at Incora group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Stock Controller inside out. Familiarise yourself with logistics and warehouse processes, as well as the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves high levels of communication with customers, be prepared to demonstrate your interpersonal skills. Think of examples where you've successfully interacted with customers or resolved issues. Practising how you articulate these experiences can really set you apart during the interview.
✨Flexibility is Key
The job requires a flexible approach to working hours, including shifts and being on call. Be ready to discuss your availability and any previous experience you have with shift work. Highlighting your adaptability will show that you’re a great fit for the dynamic nature of the role.
✨Emphasise Attention to Detail
Attention to detail is crucial in this role, especially when it comes to stock management. Prepare to share specific examples from your past work where your attention to detail made a difference. This could be anything from ensuring accurate stock counts to maintaining quality standards.
