At a Glance
- Tasks: Support tenants with diverse needs to sustain their tenancies and enhance wellbeing.
- Company: Join a leading social housing provider dedicated to improving lives in Bradford.
- Benefits: Competitive salary, generous leave, training opportunities, and health benefits.
- Other info: Inclusive workplace culture that values diversity and mental health support.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in tenancy management and strong communication skills required.
The predicted salary is between 27900 - 34100 £ per year.
We are currently recruiting a
Intensive Tenancy Wellbeing Coach to join us on a permanent basis.
Responsible for managing a complex caseload of tenants with diverse care and support needs, aiming to help them sustain their tenancies and enhance their wellbeing.
This involves carrying out thorough assessments for both current and prospective tenants, developing personalised, outcome-focused support plans in collaboration with them, and setting clear goals while monitoring progress.
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district.
We employ a talented workforce of nearly 1,000 people.
In 2024 we launched our five-year Corporate Strategy, which runs to 2029.
Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them.
Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.
Duties include
- Intensively manage a caseload of tenants with multiple care and support needs, working to enable them to sustain their tenancies and improve their overall wellbeing.
- Conduct comprehensive assessments for current and prospective tenants to identify their care and support needs, and develop outcome-focused tenancy intervention plans in partnership with tenants, setting specific goals and tracking progress.
- Identify and link tenants with specialist services to address unmet needs, ensuring they engage with the necessary resources.
- Monitor tenant engagement with support services and safeguard vulnerable tenants from risks such as abuse and neglect.
- Work with local authorities, social care, and health systems to secure appropriate support, and advocate for policy and strategy improvements that enhance support provision within the district.
- Provide comprehensive oversight of tenancy management throughout the duration of the support intervention, ensuring that tenants receive the guidance they need.
- Periodically review intensively managed tenancies with tenants, specialist providers, and Neighbourhood Housing Officers to assess readiness for transition to general tenancy management.
- Work closely with Neighbourhood Housing Officers to effectively manage communities that include intensively managed tenancies, fostering a caring environment for all residents
- A strong awareness of the barriers that vulnerable individuals with support needs face in securing housing and sustaining a tenancy, with the ability to navigate and address these challenges effectively.
- Proven experience in tenancy and estate management, including knowledge of standards, best practices, and enforcement procedures.
- Extensive experience managing customers with multiple and complex needs, including those exhibiting challenging behaviours, with a focus on positive outcomes.
- Demonstrated ability to negotiate and influence service provision.
- Excellent verbal and written communication skills, enabling you to engage effectively with individuals from diverse backgrounds and build strong relationships.
- The capacity to prioritise your workload and manage active cases efficiently, even in the face of continuous crisis situations.
- A full driving license and access to a suitable vehicle for work, allowing you to meet the mobility demands of the role.
- Right to work in the UK - Visa Sponsorship is not available.
An Enhanced DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process -
- Criminal Conviction Checks
- Starting salary of £33,646 p/y rising to £37,498 with service
- £1,000 per year essential car user allowance plus mileage as you will be expected to use your own vehicle for work purposes
- Social Housing Pension Scheme with up-to 10% employer contribution
- 28 days annual leave that increases with service plus bank holidays
- Training, development, and qualification opportunities
- Corporate health scheme membership
- Agile and hybrid working
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Join Our Team!
We’re looking for great people to join us!
At Incommunities , we’re committed to creating a workplace where everyone feels valued, included, and supported.
We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger .
Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities .
As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives .
Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know.
We’re proud to be a Mindful Employer , committed to mental health and wellbeing.
We also hold the ‘Committed’ Menopause Friendly Accreditation , recognising the importance of support in the workplace.
We review applications as they come in and may close the advert before the deadline.
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Tenancy Wellbeing Coach - Intensive employer: Incommunities
Incommunities is an excellent employer, offering a supportive work culture that prioritises employee satisfaction and professional growth. With competitive benefits such as a generous salary, annual leave, and a pension scheme, employees can thrive while making a meaningful impact in the Bradford community through their skilled joinery work.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Wellbeing Coach - Intensive
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Incommunities.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Incommunities!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Incommunities, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Incommunities or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Wellbeing Coach - Intensive
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Incommunities:Before hitting send, make sure to tailor your application specifically to Incommunities! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Incommunities
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
