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- Tasks: Support and enhance Salesforce processes while collaborating with IT experts and users.
- Company: Join Incommunities, a social housing provider making a real difference in people's lives.
- Benefits: Competitive salary, generous leave, training opportunities, and wellbeing support.
- Why this job: Be part of a team that values inclusion and supports mental health.
- Qualifications: Experience in Salesforce administration and strong communication skills required.
- Other info: Flexible working with a minimum of 2 days in the office; great career growth potential.
The predicted salary is between 41562 - 46202 £ per year.
This range is provided by Incommunities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Duties include:
- Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support Salesforce processes inline with best practice policies.
- Provide support and training to users to ensure effective use of Salesforce.
- Maintain user accounts, roles, profiles, and permissions.
- Configure Salesforce objects, fields, page layouts, workflows, validation rules, and automation tools (e.g., Flow, Process Builder) to meet business requirements.
- Oversee data imports, exports, deduplication, and cleansing to ensure data accuracy, consistency, and compliance with data governance policies.
- Create and maintain custom reports and dashboards.
- Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability.
Requirements:
- Experience of Salesforce administration.
- Experience of working with customers to deliver technology change, demonstrating strong communications skills as well as the ability to determine how best to meet the customers' needs.
- Demonstratable problem solving skills and analytical thinking that show how you translate customer requirements into an effective Salesforce solution.
- Attention to detail and data integrity, ensuring high-quality data management practices and adherence to data governance standards.
- A proactive approach to learning, staying current with Salesforce updates and continuously seeking opportunities to improve system performance and user experience.
Additional Information:
- Minimum of 2 days per week in the office - dependent on project delivery.
- Right to work in the UK, visa sponsorship isn't available.
- Basic DBS check.
- Salary ranges from £41,562 up to £46,202 depending on experience.
- Social Housing Pension Scheme with up to 10% employer contribution.
- 28 days annual leave that increases with service plus bank holidays.
- Option to buy and sell annual leave.
- Training, development, and qualification opportunities.
- Access to an Employee Assistance Programme.
- Cycle to work scheme.
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support.
Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.
💡 Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!
Salesforce Administrator (ICT) employer: Incommunities
Contact Detail:
Incommunities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator (ICT)
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or join relevant online communities. Engaging with others in the field can lead to insider tips and even job leads that you won’t find on job boards.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, custom reports, and dashboards. This visual representation of your work can really impress potential employers and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common Salesforce scenarios. Think about how you would handle user training or data management challenges. Being ready to discuss real-life examples will demonstrate your problem-solving skills and experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in social housing, so don’t hesitate to put yourself forward!
We think you need these skills to ace Salesforce Administrator (ICT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with Salesforce administration and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since you'll be working closely with users and IT Project Analysts, it's important to showcase your strong communication skills. Use examples in your application that demonstrate how you've effectively communicated with customers or team members in the past.
Detail Your Problem-Solving Skills: We love a good problem solver! In your application, share specific instances where you've tackled challenges or translated customer requirements into effective Salesforce solutions. This will show us your analytical thinking in action.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Incommunities
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with the latest features, tools like Flow and Process Builder, and best practices in data governance. Being able to discuss these confidently will show that you're proactive and up-to-date.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to Salesforce administration. Think about specific situations where you translated customer needs into effective solutions. This will demonstrate your analytical thinking and ability to meet user requirements.
✨Communicate Clearly and Effectively
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might be asked to explain complex Salesforce processes or how you would train users. Being concise and clear will help you stand out as a candidate who can effectively support and train others.
✨Emphasise Your Attention to Detail
Highlight your commitment to data integrity and quality management. Prepare to discuss how you've ensured high-quality data practices in past roles. This is crucial for maintaining user accounts and overseeing data imports and exports, so make sure to convey your meticulous approach.