We are seeking an experienced Head of Property Services (Responsive) to lead a high-performing, customer-focused Responsive Maintenance service across our 22,000 homes. Driving operational excellence and service transformation, you'll use data and performance insight to improve quality, value for money and customer satisfaction. This is an exciting opportunity to play a key visible role across Incommunities, leading positive change. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. In 2024 we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Ensure that our Repairs
Head of Property Services (Responsive) employer: Incommunities
Incommunities is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the heart of Bradford. With a strong focus on employee wellbeing, professional development, and a commitment to social impact, we offer competitive benefits including a generous pension scheme, flexible working arrangements, and access to extensive training opportunities. Join us in making a meaningful difference in our vibrant communities while enjoying a workplace that values diversity and promotes mental health.
