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- Tasks: Lead a team to manage and enhance ICT infrastructure services.
- Company: Join Incommunities, a leading social housing provider with over 22,000 homes in Bradford.
- Benefits: Enjoy 28 days annual leave, training opportunities, and discounts at over 800 retailers.
- Why this job: Make a real difference in communities while fostering a collaborative and inclusive workplace culture.
- Qualifications: Experience in IT infrastructure management and team leadership is essential.
- Other info: Office presence required; DBS check needed for successful candidates.
The predicted salary is between 46000 - 59000 £ per year.
We are currently recruiting an ICT Infrastructure Manager, responsible for the ICT Infrastructure services including Windows Server infrastructure, cloud services and applications.
About us: We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.
Responsibilities:
- Guide a team to implement, manage, and support the organisation's ICT infrastructure services.
- Foster a collaborative and high-performance culture within the team.
- Oversee the administration and maintenance of Microsoft 365, Windows servers and services, Citrix, and cloud-based services.
- Ensure the secure and efficient operation of Windows Server infrastructure, cloud services, and applications, including Active Directory, DNS, Group Policy, Hyper-V, Citrix Hypervisor, Exchange Online, File & Print, and Desktop Virtualization (Citrix Cloud Hybrid).
- Manage technical projects to develop, implement, and maintain technology-based systems.
- Drive innovation and continuous improvement in the IT infrastructure through strategic projects.
- Develop and maintain Business Continuity, Disaster Recovery, and Backup procedures for server infrastructure and cloud data recovery.
- Play a key role in the procurement process for new solutions and services.
- Provide professional advice to contribute to the selection of the most effective and cost-efficient IT solutions.
- Proven experience in effectively managing and leading teams to achieve objectives.
- Ability to motivate and guide team members toward common goals and objectives.
- A track record of fostering a collaborative and high-performance team culture.
- Expertise in project requirements gathering and delivery management.
- Experience working in an IT infrastructure-related role.
Due to the nature of this role, there would be a requirement to be in the office frequently and be within commutable distance to attend at short notice. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process.
Salary: £54,098 up to £59,172 per year depending on experience
Benefits:
- Social Housing Pension Scheme
- 28 days annual leave that increases with service plus bank holidays
- Option to buy and sell annual leave
- Training, development, and qualification opportunities
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Join Our Team! We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.
Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!
ICT Infrastructure Manager employer: Incommunities Group
Contact Detail:
Incommunities Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Infrastructure Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Windows Server, and Citrix. Having hands-on experience or relevant certifications in these areas can significantly boost your chances.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you fostered a collaborative culture or drove innovation within your team.
✨Tip Number 3
Research Incommunities and their Corporate Strategy to understand their goals and values. Tailor your discussions during interviews to align with their mission of improving customer experience and community impact.
✨Tip Number 4
Be prepared to discuss your approach to Business Continuity and Disaster Recovery. Having a solid understanding of these concepts and being able to articulate your strategies will demonstrate your readiness for the role.
We think you need these skills to ace ICT Infrastructure Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the ICT Infrastructure Manager position. Understand the key responsibilities and required skills, such as experience with Windows Server infrastructure and cloud services.
Tailor Your CV: Customise your CV to highlight relevant experience in managing ICT infrastructure and leading teams. Emphasise your expertise in Microsoft 365, Active Directory, and project management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social housing and how your skills can contribute to improving customer experiences. Mention specific examples of past achievements in similar roles to demonstrate your capability.
Highlight Team Leadership Skills: Since the role involves guiding a team, be sure to include examples of how you have successfully motivated and led teams in previous positions. Discuss your approach to fostering a collaborative culture and achieving common goals.
How to prepare for a job interview at Incommunities Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an ICT Infrastructure Manager. Familiarise yourself with key technologies mentioned in the job description, such as Windows Server, Microsoft 365, and cloud services. This will help you demonstrate your knowledge and relevance during the interview.
✨Showcase Leadership Skills
Since the role involves guiding a team, be prepared to discuss your leadership style and experiences. Share examples of how you've motivated teams, fostered collaboration, and achieved objectives in previous roles. This will highlight your ability to create a high-performance culture.
✨Prepare for Technical Questions
Expect technical questions related to ICT infrastructure management. Brush up on your knowledge of Active Directory, DNS, Group Policy, and disaster recovery procedures. Being able to speak confidently about these topics will show that you're well-prepared and knowledgeable.
✨Align with Company Values
Research Incommunities and their commitment to customer experience and community support. Be ready to discuss how your values align with theirs and how you can contribute to their mission of providing high-quality homes and services. This will demonstrate your genuine interest in the organisation.
