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- Tasks: Coordinate communication for organisational changes, ensuring stakeholders are informed and engaged.
- Company: Join a leading social housing provider with over 22,000 homes in the Bradford district.
- Benefits: Enjoy flexible working, 28 days leave, training opportunities, and discounts at over 800 retailers.
- Why this job: Make a real impact by improving lives and enhancing customer experiences in a supportive environment.
- Qualifications: Strong communication skills, experience in change-focused roles, and familiarity with digital tools required.
- Other info: We value diversity and support mental health; adjustments available during the recruitment process.
The predicted salary is between 24900 - 28400 £ per year.
We are currently recruiting a Change Communication Coordinator to join us. You will ensure that organisational changes are implemented successfully by keeping all key stakeholders informed, engaged and aligned with the new direction, ensuring a smooth and successful transition.
Contract Type: Temporary (until 31 March 2027), subject to funding approval.
Important Note:
Funding for this role has been secured until 31 March 2026. While there is an acknowledged need for the role to continue beyond this date, continuation into the following year will be subject to our formal budget approval process.
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.
This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.
Duties include:
- Team up with programme teams to make sure communication supports key changes.
- Help colleagues understand what’s changing and how it affects them.
- Act as a go-between for leaders and colleagues, keeping messages clear and consistent.
- Listen to feedback and use it to improve how change is communicated.
- Keep leaders informed with regular updates that are open and easy to follow.
- Work closely with different teams to keep messaging consistent across the organisation.
- Develop communication plans that fit each change initiative.
- Identify key people affected by the changes and ensure they get the right information.
- Write and design communication materials like emails, presentations, intranet updates, and newsletters.
- Pick the best ways to deliver messages so they reach the right people.
- Check how well communication is working and make changes if needed.
- Keep an eye on employee engagement and use feedback to improve messaging.
- Follow best practices to ensure communications help the change process run smoothly.
- Strong written and verbal communication skills—able to simplify complex ideas.
- Great people skills—comfortable working with stakeholders at all levels.
- Well-organised with the ability to manage multiple priorities.
- Experience using communication tools and platforms.
- Flexible and able to adapt in a fast-changing environment.
- Experience in a change-focused communications role.
- Knowledge of organisational change processes and stakeholder engagement.
- Familiarity with digital communication tools for internal engagement.
- Salary from £28,964 up-to £32,285 per year depending on experience
- Social Housing Pension Scheme
- 28 days annual leave that increases with service plus bank holidays
- Option to buy and sell annual leave
- Training, development, and qualification opportunities
- Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
- Corporate health scheme membership
- Agile and hybrid working
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Join Our Team!
We’re looking for great people to join us! AtIncommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know thatdiverse perspectives make us stronger.
Based inBradford, a city known for its rich cultural diversity, we servevibrant communities. As a social housing provider, we’re passionate about making a real difference by providingsafe, affordable homesandimproving lives.
Our recruitment process is designed tosupport you every step of the way. If you need any adjustments or assistance, just let us know.
We’re proud to be aMindful Employer, committed to mental health and wellbeing. We also hold the‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.
Apply early!We review applications as they come in and may close the advert before the deadline.
Ready to make an impact?Come work with us!
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Change Communication Coordinator - Fixed term employer: Incommunities Group
Contact Detail:
Incommunities Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Communication Coordinator - Fixed term
✨Tip Number 1
Familiarise yourself with the latest trends in change communication. Understanding how to effectively engage stakeholders during transitions will set you apart. Research successful case studies and be ready to discuss them in your interview.
✨Tip Number 2
Network with professionals in the social housing sector. Attend relevant events or join online forums to connect with others who have experience in change management. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your people skills. Think of examples where you've successfully communicated complex changes to diverse audiences. Being able to showcase your ability to simplify messages will resonate well with the hiring team.
✨Tip Number 4
Stay updated on digital communication tools that enhance internal engagement. Familiarity with these platforms can give you an edge, as they are crucial for effective communication in a fast-changing environment like ours.
We think you need these skills to ace Change Communication Coordinator - Fixed term
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Change Communication Coordinator position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the organisation's goals. Use examples from your past experiences to demonstrate your communication skills and ability to manage change.
Highlight Relevant Experience: In your CV, focus on showcasing your experience in change-focused communications roles. Include specific examples of how you've successfully engaged stakeholders and communicated organisational changes in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Clear and concise communication is crucial for this role, so ensure your application reflects your attention to detail.
How to prepare for a job interview at Incommunities Group
✨Understand the Role
Make sure you have a clear understanding of the Change Communication Coordinator role. Familiarise yourself with the key responsibilities, such as developing communication plans and engaging stakeholders. This will help you articulate how your skills align with their needs.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are crucial for this position, prepare examples of how you've simplified complex ideas in past roles. Be ready to discuss specific communication tools and platforms you've used effectively.
✨Demonstrate Stakeholder Engagement Experience
Highlight your experience in engaging with various stakeholders. Prepare to discuss how you've acted as a go-between for leaders and colleagues, ensuring messages are clear and consistent. This will show your ability to manage relationships at all levels.
✨Be Ready to Discuss Change Management
Familiarise yourself with organisational change processes and be prepared to discuss how you've contributed to successful transitions in previous roles. Share examples of how you've listened to feedback and adapted communication strategies accordingly.
