At a Glance
- Tasks: Support tenants with diverse needs to sustain their tenancies and enhance wellbeing.
- Company: Join a compassionate organisation dedicated to improving lives in the community.
- Benefits: Competitive salary, generous leave, training opportunities, and health benefits.
- Other info: Flexible working hours and a caring team culture await you!
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in tenancy management and a passion for helping vulnerable individuals.
The predicted salary is between 33646 - 33646 € per year.
Intensive Tenancy Wellbeing Coach to join us on a permanent basis – 29.5 hours per week. Responsible for managing a complex caseload of tenants with diverse care and support needs, aiming to help them sustain their tenancies and enhance their wellbeing. This involves carrying out thorough assessments for both current and prospective tenants, developing personalised, outcome‑focused support plans in collaboration with them, and setting clear goals while monitoring progress.
You’ll bring a strong awareness of the barriers that vulnerable individuals with support needs face in securing housing and sustaining a tenancy and you’ll have proven experience in tenancy and estate management. This role is 29.5 hours per week, working 4 days per week.
Duties include:
- Intensively manage a caseload of tenants with multiple care and support needs, working to enable them to sustain their tenancies and improve their overall wellbeing.
- Conduct comprehensive assessments for current and prospective tenants to identify their care and support needs, and develop outcome‑focused tenancy intervention plans in partnership with tenants, setting specific goals and tracking progress.
- Identify and link tenants with specialist services to address unmet needs, ensuring they engage with the necessary resources.
- Monitor tenant engagement with support services and safeguard vulnerable tenants from risks such as abuse and neglect.
- Work with local authorities, social care, and health systems to secure appropriate support, and advocate for policy and strategy improvements that enhance support provision within the district.
- Provide comprehensive oversight of tenancy management throughout the duration of the support intervention, ensuring that tenants receive the guidance they need.
- Periodically review intensively managed tenancies with tenants, specialist providers, and Neighbourhood Housing Officers to assess readiness for transition to general tenancy management.
- Work closely with Neighbourhood Housing Officers to effectively manage communities that include intensively managed tenancies, fostering a caring environment for all residents.
Qualifications:
- A strong awareness of the barriers that vulnerable individuals with support needs face in securing housing and sustaining a tenancy, with the ability to navigate and address these challenges effectively.
- Proven experience in tenancy and estate management, including knowledge of standards, best practices, and enforcement procedures.
- Extensive experience managing customers with multiple and complex needs, including those exhibiting challenging behaviours, with a focus on positive outcomes.
- Demonstrated ability to negotiate and influence service provision.
- Excellent verbal and written communication skills, enabling you to engage effectively with individuals from diverse backgrounds and build strong relationships.
- The capacity to prioritise your workload and manage active cases efficiently, even in the face of continuous crisis situations.
- A full driving licence and access to a suitable vehicle for work, allowing you to meet the mobility demands of the role.
- Right to work in the UK – Visa Sponsorship is not available.
- An Enhanced DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre‑employment process - Criminal Conviction Checks.
Benefits:
- Starting salary of £33,646 per year (pro rata)
- £1,000 per year essential car‑user allowance plus mileage as you will be expected to use your own vehicle for work purposes (pro rata)
- Social Housing Pension Scheme with up to 10% employer contribution
- 28 days annual leave that increases with service plus bank holidays
- Training, development, and qualification opportunities
- Corporate health scheme membership
- Agile and hybrid working
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Tenancy Wellbeing Coach (Intensive) 29.5hrs in Baildon employer: Incommunities Group
Join us as a Tenancy Wellbeing Coach and become part of a supportive and dynamic team dedicated to enhancing the lives of vulnerable individuals. We offer a competitive salary, generous leave, and a commitment to your professional development, all within a culture that prioritises wellbeing and collaboration. With access to resources like an Employee Assistance Programme and a network of Mental Health First Aiders, you will find a fulfilling environment that empowers you to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Wellbeing Coach (Intensive) 29.5hrs in Baildon
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or join online forums where you can connect with others who share your passion for tenancy wellbeing. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing complex cases and your understanding of the barriers vulnerable individuals face. Use real-life examples to demonstrate how you've made a difference in past roles.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We love seeing passionate candidates who are genuinely interested in making a difference in tenancy wellbeing. Tailor your application to show how your values align with ours and why you’re the perfect fit for the role.
✨Tip Number 4
Prepare for interviews by researching common challenges in tenancy management. Be ready to discuss how you would handle specific scenarios, especially those involving vulnerable tenants. This will show that you’re not only knowledgeable but also proactive in finding solutions.
We think you need these skills to ace Tenancy Wellbeing Coach (Intensive) 29.5hrs in Baildon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Tenancy Wellbeing Coach. Use specific examples from your past work that demonstrate your understanding of the barriers faced by vulnerable individuals.
Showcase Your Communication Skills:Since this role involves engaging with diverse individuals, it’s crucial to showcase your excellent verbal and written communication skills. Consider including a brief example of how you've effectively communicated with clients or stakeholders in the past.
Highlight Relevant Experience:Don’t forget to emphasise your proven experience in tenancy and estate management. Mention any specific cases where you’ve successfully managed complex needs or helped individuals sustain their tenancies.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Incommunities Group
✨Know Your Stuff
Make sure you understand the role of a Tenancy Wellbeing Coach inside out. Familiarise yourself with the specific challenges vulnerable individuals face in securing housing and sustaining tenancies. This will help you demonstrate your awareness during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in tenancy and estate management. Have examples ready that highlight how you've successfully managed complex cases and supported individuals with diverse needs. This will show them you’re the right fit for the role.
✨Be Person-Centred
Emphasise your ability to develop personalised support plans. Think about how you can illustrate your approach to working collaboratively with tenants to set goals and track progress. This is key to showing you can enhance their wellbeing effectively.
✨Engage with the Community
Demonstrate your understanding of the importance of working with local authorities and specialist services. Be ready to discuss how you would advocate for tenants and improve support provision within the community, as this shows your commitment to their wellbeing.
