Delivery Lead: CRM & GenAI Customer Platforms in London
Delivery Lead: CRM & GenAI Customer Platforms

Delivery Lead: CRM & GenAI Customer Platforms in London

London Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the delivery of innovative customer technology solutions in CRM and contact centres.
  • Company: Dynamic financial services provider in Greater London.
  • Benefits: Competitive salary, career growth, and a chance to transform customer experiences.
  • Why this job: Join a team focused on revolutionising customer engagement through cutting-edge technology.
  • Qualifications: 10+ years of experience in technology delivery and solution architecture.
  • Other info: Exciting opportunity to make a real impact in a fast-paced environment.

The predicted salary is between 54000 - 84000 £ per year.

A financial services provider in Greater London seeks a Technology Delivery Manager to lead the delivery of customer technology solutions, including CRM and contact center technologies. This role emphasizes engineering leadership, project management, and the integration of modern communication platforms.

The ideal candidate will have over 10 years of relevant experience and a strong understanding of solution architecture and customer engagement strategies. Join a dynamic team focused on transforming customer experiences through innovative technology.

Delivery Lead: CRM & GenAI Customer Platforms in London employer: INCOME INSURANCE LIMITED

As a leading financial services provider in Greater London, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With a strong emphasis on professional development and growth opportunities, we offer a dynamic environment where technology leaders can thrive while transforming customer experiences through cutting-edge solutions. Join us to be part of a forward-thinking team dedicated to making a meaningful impact in the financial sector.
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Contact Detail:

INCOME INSURANCE LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Delivery Lead: CRM & GenAI Customer Platforms in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work with CRM and GenAI platforms. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Showcase your experience! When you get the chance to chat with potential employers, highlight your engineering leadership and project management skills. Make sure they know you’ve got over 10 years of relevant experience under your belt.

✨Tip Number 3

Prepare for the interview! Research the company’s current customer engagement strategies and think about how you can contribute. Bring your ideas to the table; they’ll love your proactive approach!

✨Tip Number 4

Don’t forget to apply through our website! We’re all about connecting talent with opportunities, so make sure your application stands out by following our tips and showcasing your unique skills.

We think you need these skills to ace Delivery Lead: CRM & GenAI Customer Platforms in London

Technology Delivery Management
CRM Technologies
Contact Centre Technologies
Engineering Leadership
Project Management
Solution Architecture
Customer Engagement Strategies
Innovative Technology Integration
Transforming Customer Experiences

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in technology delivery and project management. We want to see how your skills align with the role of Delivery Lead, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about transforming customer experiences through technology. We love seeing candidates who can connect their personal motivations to our mission.

Showcase Your Leadership Skills: As a Delivery Lead, engineering leadership is key. In your application, highlight specific examples where you've led teams or projects successfully. We’re looking for those standout moments that demonstrate your ability to drive results!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team!

How to prepare for a job interview at INCOME INSURANCE LIMITED

✨Know Your Tech Inside Out

Make sure you’re well-versed in CRM and contact centre technologies. Brush up on the latest trends in customer engagement strategies and be ready to discuss how you've successfully implemented these solutions in your past roles.

✨Showcase Your Leadership Skills

As a Delivery Lead, you'll need to demonstrate strong engineering leadership. Prepare examples of how you've led teams through complex projects, focusing on your project management skills and how you’ve motivated your team to achieve goals.

✨Understand the Company’s Vision

Research the financial services provider and their approach to transforming customer experiences. Be prepared to discuss how your experience aligns with their mission and how you can contribute to their innovative technology initiatives.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-world scenarios. Think of specific challenges you've faced in previous roles and how you overcame them, particularly in relation to solution architecture and technology delivery.

Delivery Lead: CRM & GenAI Customer Platforms in London
INCOME INSURANCE LIMITED
Location: London
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