At a Glance
- Tasks: Support software implementation and customer onboarding while coordinating project activities.
- Company: Join DRAMS Software, a leader in innovative inventory management solutions.
- Benefits: Enjoy a competitive salary, private healthcare, generous holidays, and remote work flexibility.
- Other info: Opportunities for personal and professional growth in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team that values growth and innovation in a supportive environment.
- Qualifications: Strong communication skills and a passion for project management are essential.
The predicted salary is between 35000 - 40000 £ per year.
Job Summary:
Role: Associate Project Manager
Hours: Full Time, 37.5 (we are open to discussions around flexibility)
Salary: £35,000 - £40,000
Location: Scotland, Remote
Holidays: 32 inclusive of bank holidays, increasing to 34 after 1 year's service
Pension: Employer 5% Employee 4%
Other Benefits: Private Healthcare, Life Assurance, Generous Discretionary Bonus, Family Friendly Policies, Company Sick Pay, Paid Bi-Annual Social Events.
Job Description:
At DRAMS Software, we’re revolutionising the way maturing spirit producers manage their bulk inventory and maturation warehouses. Our solutions are trusted by a number of high-profile UK and international companies including Beam Suntory, Bacardi, Campari, William Grant & Sons, Whyte & Mackay, and Glenmorangie. With a strong commitment to customer satisfaction, quality and collaboration, we’re proud to be growing our company globally, whilst staying true to our Scottish roots and values.
We understand that building a truly unique and dedicated system requires a diverse team of talented individuals to make it happen. At DRAMS, we put our people first, creating an environment where everyone feels valued, empowered, and supported. As a remote-first organisation, we offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive.
Main purpose of the role
To sit within the professional services team supporting software implementation, customer onboarding, integrations, and upgrade projects. You will be expected to work closely with the wider professional services team and at times the customer care team to ensure activities run efficiently, documentation is accurate, and communication across internal teams and clients is clear and timely.
Main duties include but are not limited to:
- Chair weekly customer project calls and drive clear actions and next steps
- Lead the day-to-day coordination and delivery of assigned implementation and upgrade projects
- Run standard projects independently using established plans, templates and processes
- Act as the primary day-to-day contact for customers during delivery
- Plan, schedule, and coordinate project activities and resources
- Maintain and update project plans, timelines, task lists, and risk/issue logs using Zoho Projects
- Prepare project documentation including agendas, meeting minutes, and action logs
- Track project milestones, budgets, and deliverables (days used vs remaining)
- Manage smaller change requests in line with agreed processes
- Escalate complex, commercial or contractual issues to the Professional Services Manager
Client & Internal Coordination
- Act as a key communication point between the Professional Services team and customers
- Manage risks, resolve issues and own action outcomes
- Coordinate customer workshops, configuration sessions, training schedules, and deployment activities
- Ensure customer requirements and change requests are clearly documented and communicated internally
- Coordinate consultants and delivery schedules
- Prepare and share regular project status updates
- Lead internal stand-ups to align delivery activity
- Ensure requirements, decisions and actions are clearly documented
- Work closely with Customer Care and Product teams to ensure smooth handovers
Operational Support
- Contribute to creating and maintaining standard operating procedures (SOPs), templates, and documentation libraries
- Prepare weekly status reports and delivery dashboards
- Ensure accurate project data and reporting in Zoho Projects
- Maintain resource schedules and flag capacity constraints
- Track and update operational metrics, project pipeline status, and capacity reports
General
- Ensure project governance standards are followed and documents are consistent and accurate
- Identify practical ways to improve how we deliver projects
- Work independently day-to-day while knowing when to escalate for support
- Perform any other reasonable duties as required by Management
Reporting to
Professional Services/ Operations Manager
Values
We value people with a growth mindset who listen, learn, and seek to improve. Successful people in our team listen, support, and value their colleagues, communicating openly and honestly, taking pride in their work, and focussing on meeting the needs of our customers and our business.
Be inspired, be valued, and be part of something extraordinary with us. If you think you are the right fit for this role, please click ‘Apply’ and submit your CV via the online application process.
DRAMS reserves the right to enhance the criteria as necessary to facilitate the shortlisting process.
DRAMS is proud to be an Equal Opportunities Employer.
Associate Project Manager in Scotland employer: Incognito Software Systems Inc
Contact Detail:
Incognito Software Systems Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Project Manager in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Associate Project Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DRAMS Software and their projects. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to project management. Think about your past experiences and how they align with the responsibilities of the role. Being ready with examples will make you stand out during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at DRAMS Software.
We think you need these skills to ace Associate Project Manager in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Project Manager role. Highlight relevant experience and skills that match the job description, like project coordination and communication. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values. Keep it concise but engaging – we love a good story!
Showcase Your Project Management Skills: In your application, be sure to showcase any project management tools or methodologies you’re familiar with, especially if you’ve used Zoho Projects or similar software. We’re keen on seeing how you manage tasks and timelines!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘Apply’ and follow the prompts!
How to prepare for a job interview at Incognito Software Systems Inc
✨Know the Company Inside Out
Before your interview, take some time to research DRAMS Software. Understand their products, values, and the industry they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Project Scenarios
As an Associate Project Manager, you'll need to demonstrate your project management skills. Prepare examples of past projects where you led teams, managed timelines, or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Since the role involves coordinating between teams and clients, highlight your communication abilities. Be ready to discuss how you've successfully facilitated meetings, documented actions, and kept stakeholders informed in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for project management, or how they measure success in this role. This shows that you're engaged and thinking about how you can contribute.