Onboarding Co-ordinator in Cardiff

Onboarding Co-ordinator page is loaded## Onboarding Co-ordinatorlocations: Cardiff, Lambournetime type: Full timeposted on: Posted Todayjob requisition id: R59760**Job Summary:**Onboarding Co-ordinator (Maternity Cover) | Remote | £30k Own the client journey for our fast-growing proptech company. We\’re looking for someone to manage onboarding, data migration, and client relationships for estate agents using our agentOS ecosystem. Early start for training – exciting corporate clients lined up from day one.**Job Description:**Onboarding Co-ordinator (Maternity Cover) agentOS Proptech Group | Full-time | [Remote]agentOS Proptech Group is transforming how estate and letting agents run their businesses. Our ecosystem includes agentOS (property CRM), agentPay (automated accounting), and Calmony (digital client banking) – and we\’re growing fast.We\’re a values-driven company where people actually matter. We believe in having people\’s interest at heart, not being complacent, and having fun along the way.The RoleWe\’re looking for an Onboarding Co-ordinator to join us on maternity cover. This is a pivotal role where you\’ll own the entire client journey from sale through to handover to our support team.You\’ll be the person who ensures new clients don\’t just get set up – they fall in love with agentOS and see real results in their business. We have some exciting corporate clients coming on board (including Pattinsons), so there\’s plenty to get stuck into from day one.\\*\\*What You\’ll Be Responsible For:\\*\\*- Managing the full onboarding process – training, data migration, and documentation – Owning client relationships during their crucial first weeks with us – Delivering against KPIs. – Onboarding professional services work for acquisitions and portfolio transfers – Most importantly: helping clients use as much of agentOS as possible so they grow their businessWhat You\’ll Need:Knowledge: – Expert understanding of onboarding processes (ideally in SaaS/proptech) – Overview knowledge of estate and letting agency operations – Understanding of data migration and system integrations – Ability to quickly learn complex software platformsSkills That Matter: – Extreme ownership – you see things through without being chased – Adaptability – you can listen, understand expectations, and work with the unknown – Communication – clear, concise, and engaging (verbally and in writing) – Problem-solving – solution-focused with clients\’ interests at heart – Resilience – you bounce back quickly and stay consistent under pressure- Join a fast-growing proptech company with a strong product portfolio – Be part of a team that genuinely cares about people (clients and colleagues) – Make a real impact during a crucial phase of growthOur Values In Action: – Having people\’s interest at heart – we think long-term, not just quick wins – Not being complacent – if it\’s not working, we own it and fix it – Having fun – work is tough, so we make time to enjoy ourselvesThis is maternity cover with an early start date to ensure proper training and knowledge transfer. If you\’re someone who thrives on client success, loves solving problems, and wants to be part of something exciting, we\’d love to hear from you.**Worker Type:**Temporary (Fixed Term)**Number of Openings Available:**0At Volaris Group we are all about finding the right people for the right role and allowing them the opportunity to directly contribute to the successes of our organization. Our employees are experts in their field, passionate about what they do and always looking for new and better ways to solve our industry\’s problems. Our staff come from a wide range of cultural, educational and geographic backgrounds and are able to work in a dynamic entrepreneurial environment that values individual perspectives. We offer competitive compensation, a comprehensive benefits package and the chance to learn from the best in the business. *Volaris Group is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.* Volaris Group is part of a CSI Group of Companies #J-18808-Ljbffr