At a Glance
- Tasks: Lead customer engagement strategy and drive satisfaction for credit union clients.
- Company: Wellington IT, a forward-thinking company in the financial sector.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with potential travel for industry events.
- Why this job: Shape customer experiences and make a real difference in the credit union industry.
- Qualifications: Experience in customer engagement and leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Wellington IT in Ireland/UK is seeking a Head of Customer Engagement to shape and execute the customer engagement strategy across the existing base.
You will lead a team of BDMs, driving satisfaction, retention, and advocacy for credit union clients while ensuring a cohesive, cross-functional approach.
You will own forecasting, engagement metrics, and marketing communications to align with regulatory requirements and business objectives.
Travel for industry events and onsite visits is possible. #J-18808-Ljbffr
Head of Customer Engagement – Remote Credit Union Leader in Belfast employer: Incognito Software Systems Inc
Wellington IT is an exceptional employer, offering a dynamic work culture that prioritises employee growth and collaboration. As a remote leader in the credit union sector, you will benefit from flexible working arrangements, opportunities for professional development, and a supportive team environment that values innovation and customer satisfaction.
Contact Details:
Incognito Software Systems Inc Recruitment Team
