At a Glance
- Tasks: Manage complex technical tasks and support junior colleagues in a dynamic environment.
- Company: Join Howden’s Business Services team, known for its collaborative and supportive culture.
- Benefits: Flexible hours, professional development opportunities, and a commitment to equality and respect.
- Other info: Opportunity for career growth and mentorship in a fast-paced setting.
- Why this job: Make a real impact by ensuring accuracy and compliance in the insurance industry.
- Qualifications: Experience in technical administration or accounting, with strong organisational and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
As a Senior Insurance Technician within Howden’s Business Services team, you will support the delivery of high‑quality technical and administrative services for our growing client base. Acting as a trusted escalation point for London‑based teams and internal stakeholders, you will take ownership of complex technical processes, ensure the accuracy of data and documentation, and uphold rigorous compliance standards. You will also contribute to best practice development and coach less experienced team members to strengthen technical capability across the department.
Responsibilities
- Manage complex technical administration tasks with accuracy and attention to detail.
- Review, validate, and approve technical data submissions in line with company standards.
- Prepare and audit technical reports, statements, and reconciliations.
- Oversee data entry and credit‑control activity, and resolve any outstanding issues.
- Provide timely and accurate management information to internal stakeholders.
- Ensure all records and transactions comply with internal controls and regulatory requirements.
- Act as a key escalation point for internal teams, brokers, clients, and external partners.
- Support and mentor junior colleagues to build broader team capability.
- Contribute to continuous improvement initiatives across systems and workflow processes.
Qualifications & Experience
- Extensive experience in technical administration or accounting within insurance or financial services.
- Strong knowledge of London Market processes, systems, and technical requirements.
- Proven ability to review, audit, and quality‑check complex work for accuracy and compliance.
- Excellent organisational skills and the ability to work effectively under pressure.
- Strong communication skills, with the ability to build relationships and influence colleagues at all levels.
- High attention to detail and a methodical approach to problem‑solving.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Collaborative mindset with the ability to mentor and support less experienced team members.
Education
- GCSEs (or equivalent) including Maths and English at Grade C or above.
- A-Levels (Grade A‑C) or equivalent.
- Progression towards professional qualifications is beneficial but not required.
Reasonable Adjustments
We are committed to providing reasonable accommodations to ensure that our positions align well with your needs, including flexible hours and other adjustments.
Equal Opportunity Statement
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Insurance Broker Support in Cheltenham employer: Inclusionat Howden
Howden is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as a Senior Insurance Technician. With a strong emphasis on employee development, we provide opportunities for mentorship and continuous improvement, ensuring that you can grow your technical skills while contributing to high-quality service delivery. Our commitment to equality and flexibility makes Howden a rewarding place to build a meaningful career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Broker Support in Cheltenham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Inclusionat Howden). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Inclusionat Howden. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Broker Support in Cheltenham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Inclusionat Howden.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Inclusionat Howden. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Inclusionat Howden
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Inclusionat Howden to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Inclusionat Howden, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Inclusionat Howden's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
