Administrator in Basingstoke

Your Role

The Administrator role supports the safe, efficient day-to-day operation of the provision through high-quality administrative and front-of-house services. The role contributes to Inclusion Education's commitment to placing wellbeing and mental health at the heart of education ("The Inclusion Way") by helping create calm, welcoming environments for learners, families, staff and visitors. Working as part of the administration team, the postholder ensures routine processes, communication and record-keeping are accurate, timely and compliant with safeguarding and data protection requirements.

Key Responsibilities

• Safeguarding & Compliance
• Visitor safeguarding checks (ID, SCR updates)
• Basic safeguarding logging and confidentiality
• Communications & Services
• Reception front-of-house service
• Lunchtime duties
• Telephone and email enquiries
• Meet and greet visitors professionally
• Oversight of the info / absence mailbox
• MIS, Data & Systems Administration
• Proficient in Microsoft Office 365
• Basic MIS entry (attendance, contacts, incidents)
• Maintain accurate daily attendance and records
• Operational Administration & Logistics
• Filing, photocopying, scanning
• Ordering and stock checks (stationery/medical/groceries)
• First aid room upkeep (training provided)
• Daily admin tasks as required
• Wider Provision Contribution
• Supports school trips and local events
• Helps prepare rooms, materials, refreshments
• Professional Collaboration & Communication
• Works well within a team
• Supports staff as required
• Maintains positive professional relationships

The successful candidate may be required to work across provisions, ensuring consistent standards and service.

Diversity Statement

Inclusion Education recognises and values the enriching contribution which people from a range of backgrounds and experiences can bring to the life and development of the Organisation. We therefore aim to provide a service which, in its teaching, administration and support services, actively promotes equality of opportunity and freedom from discrimination on grounds of age, cultural background, disability, ethnicity, gender, religion or sexual orientation.

Health and Safety Statement

All employees have a responsibility to promote and maintain a safe and healthy working environment, by taking reasonable care of their own health and safety at work and the well-being of colleagues and students. Line managers have specific responsibility for the health and safety of the team for which they have general management responsibility.

Skills Experience

• The ability to follow clear processes, completing routine administrative tasks accurately. Essential
• Basic data entry. Essential
• Confident use of Microsoft Office 365. Essential
• Understanding of professional conduct in a school environment. Essential
• Work experience in either a professional setting or an administrative role. Essential
• Understanding of safeguarding, GDPR, and confidentiality in a school environment. Essential

Personal Attributes

• The ability to remain calm under pressure and manage unexpected situations effectively. Essential
• A willingness to learn new systems. Essential
• Excellent communication and interpersonal skills. Essential

Qualifications

• GCSE level (Minimum Grades C / 4 or above including English & Maths) or equivalent NVQ Level 2/3. Essential

Safeguarding Information

Inclusion Education is committed to the safeguarding and welfare of young people and expects all employees, volunteers and third parties to share this commitment. The successful applicant is responsible for ensuring that all Inclusion Education's child protection and safeguarding policies are adhered to, and concerns are raised in accordance with these policies. This post is subject to an Enhanced DBS (Disclosure and Barring Service) check, and safer recruitment pre-employment background checks (including overseas checks if applicable) prior to confirmation of appointment. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.