At a Glance
- Tasks: Provide hands-on technical support and maintain critical systems for a leading estate management organisation.
- Company: Join an award-winning team in Derry/Londonderry with a focus on innovation.
- Benefits: Enjoy a competitive salary, private healthcare, 30 days holiday, and flexible hours.
- Other info: Casual dress code and employee discounts make this role even more appealing.
- Why this job: Make a real impact by optimising IT infrastructure and supporting internal teams.
- Qualifications: Hands-on experience in IT support, Microsoft 365, and strong problem-solving skills.
The predicted salary is between 50310 - 61490 £ per year.
At Inclusion IQ, we are partnering with an award-winning, regional Estate Management organisation to appoint a high-calibre Technical Services Engineer to their internal technical team. This role requires the successful applicant to provide hands-on technical support and infrastructure maintenance, ensuring our client's business-critical systems, networks, and internal operations remain robust, secure, and fully optimised.
The Role
As the Technical Services Engineer, you will focus on core IT administration, infrastructure management, and proactive problem-solving rather than high-level strategic oversight. Your technical expertise will directly empower internal teams and maintain seamless day-to-day performance across the board. You will be responsible for undertaking the following:
- Microsoft 365 Administration: Managing, scaling, and optimising the M365 environment, including Microsoft Entra ID, SharePoint, Microsoft Teams, and Microsoft Intune.
- Infrastructure & Endpoint Management: Delivering hands-on engineering across Windows Server, Hyper-V, core enterprise infrastructure, and diverse endpoint devices.
- Networking: Designing and maintaining secure, high-performance connectivity, including VPNs, enterprise firewalls, and Wi-Fi services.
- Cloud & Platform Support: Applying working knowledge of Microsoft Azure and the Power Platform to drive operational efficiency.
- Cybersecurity & Compliance: Upholding rigorous cybersecurity measures, regulatory compliance standards, and the continuity of business-critical systems.
- Troubleshooting & Problem Solving: Leveraging advanced analytical and troubleshooting capabilities to rapidly diagnose and resolve technical bottlenecks.
- Any other reasonable duties.
The Person
To be considered for this role, applicants must clearly demonstrate the following skills and expertise:
- Demonstrated hands-on experience in Infrastructure Engineering, Systems Administration, Technical Support Engineering, or similar fast-paced technical environments.
- Deep practical knowledge of Microsoft 365, Windows Server architecture, core networking, and endpoint management frameworks.
- A proactive, consultative communication style, paired with meticulous attention to detail, exceptional problem-solving acumen, and the autonomy to manage critical technical systems with minimal supervision.
Why this Role?
- Casual dress code
- Employee discounts in retail and cinemas
- Private health care
- Generous holiday entitlement of 30 days annual leave
- Flexible starting times
- Plus many more
Technical Services Engineer in Derry employer: Inclusion IQ
This company stands out as an exceptional employer, offering a vibrant and supportive work culture in their Belfast hub, where teamwork and individual contributions are genuinely recognised. Employees benefit from a human-centric management approach that prioritises work-life balance and personal development, alongside opportunities for international travel and access to premium resources. Joining this ambitious team means being part of a fast-growing tech company that values your growth and well-being while you tackle meaningful challenges in technical support.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Engineer in Derry
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Inclusion IQ values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Inclusion IQ might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Inclusion IQ!
✨Direct Apply to Inclusion IQ
Let's not forget to apply directly through the Inclusion IQ website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Services Engineer in Derry
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Inclusion IQ.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Inclusion IQ. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Inclusion IQ
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
