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- Tasks: Lead HR operations, provide coaching, and manage employee relations in a dynamic environment.
- Company: Join includem, a mission-driven organisation making a difference in the third sector.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity for career growth and to work on innovative HR projects.
- Why this job: Be part of a change-making team and shape HR strategies that impact lives.
- Qualifications: CIPD membership or substantial HR experience required; strong communication and collaboration skills essential.
The predicted salary is between 30000 - 40000 £ per year.
We are keen to find an HR Operations Manager with breadth and depth of HR experience who can take forward includem’s mission and principles. With an awareness of the complexity of the third sector and the HR challenges we face, you will bring a solutions-focussed, collaborative approach to the role. This is a varied and hands-on position.
Through your business partnering skills, you will provide advice and coaching to line managers and lead effective employee relations, efficient HR Admin support, and change projects, including HR Systems development. You will be responsible for implementing new approaches and methods of delivery to recruitment, KPI reporting and case management, focusing on meeting the needs of includem.
An integral part of the Senior Management Team, you will lead on the development of the HR Strategy, will be excited to take the lead on change-management tasks and be able to demonstrate that such challenges will not faze you. You will work within a small team with direct line management responsibility for an HR Adviser and HR Assistant, and will report to the Director of Services and Development.
Essential Criteria
- CIPD membership or equivalent substantial HR experience as Snr HR Advisor/HR Business Partner.
- Excellent knowledge and understanding of Employment Law.
- Proven skills in influencing, communication and working collaboratively with internal and external colleagues, building professional networks to enhance organisational profile.
- Able to evidence personal drive, innovation, confidence, and commitment to engage others, especially in change management initiatives.
- Able to work independently and ensure the achievement of agreed departmental objectives.
- Resilient with flexibility and adaptability and ability to self-manage and work on own initiative.
- Understands the need to maximise people resources efficiently and effectively to meet the needs of people who use includem services and their families/carers.
- Experienced in dealing with complex employee relations cases e.g. TUPE.
- Interest and proven ability in report writing, policy and procedure reviews and summarising detailed information.
- Committed to continuous professional development.
Desirable Criteria
- Knowledge of the Scottish Social Services Council (SSSC) and Disclosure Scotland (PVGs, Disclosures).
- Experience of working in the social care/third sector.
If you would like more information regarding this role, please contact John Singleton, Interim HR Manager for an informal chat, contact details on our website. You can find more information and instructions on how to apply on the Includem website by selecting the s1jobs apply button.
HR Operations Manager employer: Includem
Contact Detail:
Includem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their mission and values, especially since this role is all about aligning with includem’s principles. Tailor your responses to show how you can contribute to their goals.
✨Tip Number 3
Practice your business partnering skills! Think of scenarios where you've successfully influenced or collaborated with others. Be ready to share these examples during interviews to demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are familiar with the process.
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your HR expertise, especially in areas like employee relations and change management, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about includem’s mission and how your background aligns with the HR Operations Manager role. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead and innovate in HR. Use metrics where possible to quantify your impact, as this will help us see the value you can bring to our team.
Follow Application Instructions: Make sure to apply through our website as instructed. Double-check that you’ve included all required documents and information. We appreciate attention to detail, and it shows us you’re serious about joining our team!
How to prepare for a job interview at Includem
✨Know Your HR Stuff
Make sure you brush up on your knowledge of Employment Law and HR best practices. Be ready to discuss how you've handled complex employee relations cases in the past, especially in a third sector context. This will show that you’re not just familiar with the theory but can apply it practically.
✨Showcase Your Change Management Skills
Since this role involves leading change management tasks, prepare examples of how you've successfully implemented new approaches or methods in previous roles. Highlight your ability to engage others and drive initiatives forward, as this will resonate well with the interviewers.
✨Demonstrate Collaborative Spirit
This position requires a solutions-focused and collaborative approach. Think of instances where you've worked closely with line managers or other departments to achieve common goals. Be ready to discuss how you build professional networks and influence others positively.
✨Be Ready for Practical Scenarios
Expect to face situational questions that test your problem-solving skills. Prepare to discuss specific scenarios related to recruitment, KPI reporting, or HR systems development. This will help you demonstrate your hands-on experience and strategic thinking.