Communications and Engagement Officer in Glasgow

Hello, we are includem. We are a Scottish charity helping children, young people and families in challenging circumstances to transform their lives by providing intensive, bespoke support. Our model of support is based upon building solid relationships of trust. Through this approach, we are able to help children and young people to make positive life choices and progress towards the type of future they want to live.

Includem would be nothing without its people. We have over 150 brilliant and dedicated colleagues working across Scotland to provide the support young people need to make positive changes in their lives and inspire a more hopeful future for young people, their families, and communities.

We are looking for an enthusiastic and creative communicator, who can bring news about the work of includem to life, sharing stories internally and raising the external profile of our work and mission.

What does the role involve? Amongst other things, you will:

• Engage with colleagues across the organisation to develop communication plans for service promotion and support.
• Author or edit stories and content for our internal newsletter to inspire, motivate and inform colleagues.
• Create engaging and optimised content for our website and social media channels, developing our engagement and reach across our platforms to drive engagement and awareness of our work.
• Spot and create social media responses to breaking announcements as part of our public affairs work, supported by the guidance of the Policy & Public Affairs Officer.
• Proactively identify, initiate, and manage ideas for PR, and approach and brief broadcasters, journalists, and feature-writers building a network of contacts.
• Work as part of the Development Team, being someone who doesn’t mind ‘rolling up their sleeves’ and can adapt quickly to change.

What you’ll bring:

• Educated to SCQF Level 7 or have relevant skills and experience in working in a relevant and related sector.
• Experience of supporting organisational communications and/or public affairs in a similar role.
• Experience of using social media and digital channels to engage audiences.
• Excellent written communication skills with the ability to copywrite creatively, sensitively and with attention to detail.
• Excellent organisational and planning skills, able to work to tight deadlines, knowing how to prioritise and manage your own workload.
• Creativity, problem solving and excellent active listening skills – a team player who is ready to support the wider organisation as required.

Why You’ll Love It Here:

• Competitive salary and 28 days’ annual leave plus 9 bank holidays (pro-rata).
• Opportunity for hybrid working.
• Employee wellbeing programme, including free counselling sessions.
• Enhanced Employer Pension Contributions.
• Free Vehicle Breakdown Cover.
• Company Mobile Phone and Laptop.
• Scottish Council for Voluntary Organisations Credit Union.
• Access to discounts for charity workers which includes gym memberships, high street shops, online retailers, travel, insurance.

The closing date for applications is 7th June 2026 at midnight. Interviews will take place in person at our Glasgow Office. An interview task will be set and will count towards the overall interview scores. Candidates will be given advance notice of this task before their interview.