At a Glance
- Tasks: Lead software implementations in the legal sector and ensure client success.
- Company: Dynamic consultancy firm focused on innovative technology solutions.
- Benefits: 27 days holiday, healthcare, pension scheme, and performance bonuses.
- Other info: Home-based role with opportunities for professional development and client interaction.
- Why this job: Make a real impact by transforming client operations with cutting-edge tech.
- Qualifications: Experience in consultancy or implementation roles; strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Reporting to: Head of Department
Location: Home based role with occasional client visits when required
Hours of work: 37.5 hours per week
Holidays: 27 days plus bank holidays
Benefits: Healthcare, Company Pension Scheme, Death in Service Scheme, The Leap Programme (Employee Development), Performance Related Bonus.
Important Internal Relationships: Leadership Team, Line Managers, Project Leads, Developers, Architects and all other roles with the company.
Important External Relationships: Customers/Clients, Business Partners, Consultants, Potential Clients, Suppliers
Main purpose of the job: The Implementation Consultant will play a key role in deploying our products into client environments across the legal sector. Working closely with law firms and internal delivery teams, you will manage implementations from initial discovery through to go-live and user adoption. This is a client-facing consultancy role suited to someone who has strong business analysis and project management skills and enjoys working with customers, solving problems, and delivering successful technology projects. Experience within the legal sector is advantageous, but not essential.
Key Tasks and Responsibilities:
- Lead the implementation and deployment of our software products into legal sector client environments
- Work closely with clients to understand business requirements, workflows, and operational needs
- Configure and tailor solutions in line with client requirements and best practice
- Deliver onboarding sessions, workshops, and end-user training
- Manage implementation plans, timelines, and project milestones
- Coordinate with internal Product, Development, and Support teams to ensure successful delivery
- Support data migration, testing, and go-live activities
- Troubleshoot implementation issues and manage resolutions effectively
- Produce implementation documentation, training materials, and user guides
- Build strong relationships with stakeholders within client organisations
- Ensure a positive client experience and drive product adoption
- Identify opportunities for process improvement and additional product usage
Skills:
Essential:
- Experience in an implementation, onboarding, consultancy, or professional services role
- Strong client-facing communication and stakeholder management skills
- Experience delivering software implementations
- Excellent organisational and project coordination skills
- Ability to manage multiple client projects simultaneously
- Strong analytical and problem-solving abilities
- Confidence delivering training and workshops to users and stakeholders
- Ability to understand business processes and translate them into technology solutions
Desirable:
- Experience working with law firms or clients within the legal sector
- Understanding of legal workflows, document management, compliance, or case management systems
- Experience working within a software development
- Familiarity with Microsoft Dynamics or Peppermint Case Management System
- Knowledge of data migration or systems integration projects
Personal and Team Responsibilities:
- Customer-focused with a consultative approach
- Professional and confident communicator
- Proactive, adaptable, and solutions-oriented
- Strong attention to detail
- Able to work independently and collaboratively
- Passionate about delivering successful client outcomes
Statement: Within your role as you must comply with information security and quality procedures, failure to comply may result in disciplinary action.
Implementation Consultant in Leeds employer: Incite Insight
As an Implementation Consultant with us, you'll thrive in a supportive home-based environment that values your expertise and fosters professional growth. We offer a comprehensive benefits package, including healthcare and a company pension scheme, alongside opportunities for personal development through our Leap Programme. Join a collaborative culture where your contributions directly impact client success in the legal sector, ensuring a rewarding and meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal sector and let them know you're on the hunt for an Implementation Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and client engagement. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've successfully managed implementations or resolved issues for clients. This will demonstrate your ability to handle the challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Implementation Consultant in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Implementation Consultant role. Highlight any relevant experience in client-facing roles, project management, and software implementations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the legal sector and how your background makes you a great fit for the role. Be sure to mention any specific projects or achievements that demonstrate your skills.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love to see candidates who can think on their feet and come up with innovative solutions, especially in client-facing situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Incite Insight
✨Know Your Stuff
Before the interview, make sure you understand the company's products and how they fit into the legal sector. Familiarise yourself with common challenges law firms face and think about how you can help solve them. This will show your potential employer that you're not just interested in the role, but also in their mission.
✨Showcase Your Communication Skills
As an Implementation Consultant, you'll be client-facing, so it's crucial to demonstrate your communication skills during the interview. Practice explaining complex concepts in simple terms and be ready to discuss how you've successfully managed stakeholder relationships in the past.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you'd handle specific situations, like troubleshooting an implementation issue or managing a tight deadline. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the types of clients you'll work with, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
