At a Glance
- Tasks: Create vibrant atmospheres and deliver exceptional guest experiences in a fast-paced environment.
- Company: Join Incipio, where we celebrate individuality and inclusivity in hospitality.
- Benefits: Enjoy competitive pay, free therapy, referral bonuses, and exciting incentive trips.
- Other info: Opportunities for career development and regular team celebrations await you!
- Why this job: Be part of a dynamic team that empowers you to grow and thrive in hospitality.
- Qualifications: Energetic individuals with a passion for hospitality and excellent guest interaction skills.
Incipio curates beautifulspaces with vibrant atmospheres for great times.
Vibrancy: the state of being full of energy and life
Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, workingwith you on your hospitality skills and product knowledge, striving to be thebest version of yourself.Our Team Members bring our beautifulvenues to life, curating vibrant atmospheres for great times.
BENEFITS + BEST BITS
- Tronc paid fairly and equally
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the CareerPathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all Incipio venues
WHAT YOU’LL BE GETTING UP TO
- Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week.
- You work at pace with energy, always looking for the next task that can be completed.
- You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team.
- You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift.
- You actively achieve sales targets set by your management team and support other team members to do the same.
- Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team.
- You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving.
- You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace.
- You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required.
- Having fun, laughing and giving good vibes
WHAT WE’RE LOOKING FOR
- You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities.
- Vibrant + energetic individuals
- A discipline for exceptional standards
- Problem solvers; people who thrive from completing tasks and always find a way through a problem
- A natural with guests, someone who enjoys interaction and busy environments.
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests and form brilliant teams.
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
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StudySmarter Expert Advice🤫
We think this is how you could land Host Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Incipio Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Incipio Group
Don't be shy about reaching out to Incipio Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Incipio Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Incipio Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
