At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create memorable guest experiences.
- Company: Join Incipio, where we curate beautiful spaces for great times and celebrate individuality.
- Benefits: Enjoy transparent pay, free therapy, referral bonuses, and 50% off food and drink.
- Other info: Experience exciting incentive trips and regular team events while developing your leadership skills.
- Why this job: Be a part of a fun, energetic environment with opportunities for personal and professional growth.
- Qualifications: Looking for vibrant leaders who love teamwork and have a passion for exceptional service.
The predicted salary is between 25000 - 30000 € per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times.
BENEFITS + BEST BITS
- Transparent and fair TRONC Payments
- 60% of our management teams are people we have progressed internally
- Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all of our venues
WHAT YOU'LL BE GETTING UP TO
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
- Proactive planning, preparation and briefing of the team
- Bringing ideas, processes and organisation to life
- Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses
- Having fun, laughing a lot and giving good vibes
WHAT WE'RE LOOKING FOR
- Vibrant + energetic individuals
- A leader, someone who enjoys setting examples and answering questions
- An insightful and impactful human, who loves to see their team achieve
- A discipline for exceptional standards
- Problem solvers
- A natural with guests, someone who enjoys interaction
- Friendliness, playfulness and approachability
- A genuine desire to deliver a great experience to our guests
Incipio & Inclusivity. We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!
Hospitality Team Leader in London employer: Incipio Group
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, offering transparent TRONC payments and extensive career development opportunities. With a focus on employee well-being, including free therapy through Self Space and generous maternity and paternity leave, Incipio ensures that its team members thrive both personally and professionally. The company also celebrates achievements with regular events and incentive trips, making it a fantastic place for those looking to grow in the hospitality industry while enjoying a fun and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Leader in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Incipio's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Hospitality Team Leader, you'll need to connect with guests and motivate your team. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Bring your ideas to the table! Think about how you can enhance guest experiences or improve team dynamics. Sharing your thoughts during the interview shows initiative and that you're ready to contribute from day one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Hospitality Team Leader in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to inject some fun and energy into your words. Remember, we’re all about great vibes!
Tailor Your Application:Make sure to tailor your application to the Hospitality Team Leader role. Highlight your leadership skills and any relevant experience that shows how you can motivate a team and deliver outstanding hospitality. We love seeing how you connect with our values!
Be Specific About Your Experience:Use specific examples from your past roles to demonstrate your problem-solving skills and ability to create a positive atmosphere. We want to know how you've made a difference in your previous positions, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to read what you’ve got to say!
How to prepare for a job interview at Incipio Group
✨Know the Company Culture
Before your interview, take some time to understand Incipio's vibrant atmosphere and values. Familiarise yourself with their commitment to inclusivity and exceptional hospitality. This will help you align your answers with what they’re looking for in a Hospitality Team Leader.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've motivated and supported your team in previous roles. Highlight any training or development initiatives you've led, as well as how you've solved problems on shifts. This will demonstrate your capability to lead effectively.
✨Bring Ideas to the Table
Incipio values creativity and proactivity, so think about how you can bring fresh ideas to enhance guest experiences. Prepare to share your thoughts on processes or initiatives that could improve efficiency and team morale during the interview.
✨Emphasise Your Guest Interaction Skills
As a Hospitality Team Leader, being approachable and friendly is key. Be prepared to discuss how you engage with guests and create memorable experiences. Share anecdotes that showcase your ability to connect with people and handle various situations with a positive attitude.
