At a Glance
- Tasks: Bring energy and precision to service while ensuring a seamless flow between kitchen and floor.
- Company: Vibrant rooftop bar and Mexican restaurant in West London, known for unforgettable experiences.
- Benefits: Fair tronc, career growth opportunities, free therapy, and 50% discount on food and drinks.
- Other info: Inclusive environment celebrating individuality; we welcome all backgrounds.
- Why this job: Join a dynamic team and create memorable experiences in a buzzing atmosphere.
- Qualifications: Experience in hospitality, strong teamwork skills, and a positive attitude.
The predicted salary is between 12 - 15 € per hour.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican‑inspired bites and cocktails for unforgettable good times.
The Role
Our food runners are at the heart of the action. Bringing energy, pace, and precision to every service while keeping the flow between kitchen and floor seamless.
What We’re Looking For
- Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table.
- A true team player with a positive, proactive attitude.
- A friendly, outgoing personality with a genuine love for hospitality.
- Ability to stay calm, organised, and positive during busy services.
- Strong teamwork skills and a willingness to support the wider venue.
- Excellent communication and guest interaction skills.
- Attention to detail and pride in delivering great service.
- Flexibility to work evenings, weekends, and peak event times.
What You’ll Be Doing
- Welcoming guests warmly and creating a positive first impression from the moment they arrive.
- Managing reservations and walk‑ins, ensuring smooth table flow throughout service.
- Providing friendly, attentive service and responding promptly to guest needs.
- Offering knowledgeable recommendations on wines, drinks, and menu items.
- Supporting the team to deliver a seamless dining experience during busy service periods.
- Coordinating with the kitchen and bar to ensure timely and accurate orders.
- Maintaining a clean, organised, and inviting front‑of‑house environment.
- Handling guest enquiries, feedback, and special requests with professionalism.
- Processing payments accurately and efficiently.
- Assisting with opening and closing duties, including setting up and resetting service areas.
- Upholding health, safety, and responsible alcohol service standards.
- Contributing to a positive team culture and helping create memorable guest experiences.
- Supporting the wider team to keep service running smoothly.
- Bringing positive energy, professionalism, and pride to every shift.
Benefits & Best Bits
- Tronc paid fairly and equally.
- 60% of our management teams have been promoted internally.
- Mental maintenance: free therapy.
- Referral bonus – refer a friend, and once they pass probation you receive a bonus.
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows.
- Company awards to celebrate team and regular events.
- Incipio FC + seasonal socials.
- Incentive trips sponsored by brands (wine trips to Portugal, ski trips to France).
- Enhanced maternity, paternity and adoption leave.
- 50% discount for food and drink in all Incipio venues.
Incipio & Inclusivity
We're all about celebrating individuality and inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!
Food Runner - Rooftop Bar & Mexican Restaurant employer: Incipio Group
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about hospitality. With opportunities for career growth, including internal promotions and professional development, employees enjoy a supportive environment where their contributions are valued. Located in the lively West London area, team members benefit from a dynamic atmosphere, generous discounts, and unique perks like incentive trips and mental health support, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Food Runner - Rooftop Bar & Mexican Restaurant
✨Tip Number 1
Get to know the venue! Before your interview, pop by Bar Arriba and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your communication skills! As a food runner, you'll need to interact with guests and the kitchen. Role-play with a friend to nail down how to handle different scenarios and keep that positive energy flowing.
✨Tip Number 3
Show off your teamwork spirit! During the interview, share examples of how you've supported your team in busy situations. Highlighting your ability to stay calm and organised will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food Runner - Rooftop Bar & Mexican Restaurant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words.
Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or using booking platforms like Design My Night or Open Table. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid any fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Incipio Group
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Bar Arriba. Check out their menu, drink offerings, and any special events they might have. This will not only show your genuine interest but also help you answer questions about how you can contribute to their vibrant atmosphere.
✨Show Off Your Hospitality Skills
During the interview, be ready to share specific examples of your previous experience in hospitality. Talk about how you've handled busy services, managed guest interactions, and worked as part of a team. Highlighting your proactive attitude and love for hospitality will resonate well with them.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, come prepared to discuss how you’ve supported your colleagues in past jobs. Share stories that showcase your ability to stay calm under pressure and how you’ve contributed to a positive team culture. They’ll want to see that you can bring energy and positivity to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their approach to creating memorable guest experiences or how they celebrate team achievements. This shows that you’re genuinely interested in being part of their community and are eager to contribute to their success.
