At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create memorable guest experiences.
- Company: Incipio, a dynamic company that celebrates individuality and inclusivity.
- Benefits: Transparent TRONC payments, free therapy, referral bonuses, and 50% discount on food and drink.
- Other info: Enjoy a supportive environment with training courses and career development opportunities.
- Why this job: Join us for fun events, incentive trips, and opportunities to grow your career.
- Qualifications: Energetic leaders with a passion for exceptional service and team motivation.
The predicted salary is between 20000 - 30000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times.
Benefits + Best Bits
- Transparent and fair TRONC Payments
- 60% of our management teams are people we have progressed internally
- Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all of our venues
What you'll be getting up to
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
- Proactive planning, preparation and briefing of the team
- Bringing ideas, processes and organization to life
- Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses
- Having fun, laughing a lot and giving good vibes
What we're looking for
- Vibrant + energetic individuals
- A leader, someone who enjoys setting examples and answering questions
- An insightful and impactful human, who loves to see their team achieve
- A discipline for exceptional standards
- Problem solvers
- A natural with guests, someone who enjoys interaction
- Friendliness, playfulness and approachability
- A genuine desire to deliver a great experience to our guests
Incipio & Inclusivity
We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!
Floor Supervisor (Head Waiter) employer: Incipio Group
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, offering transparent TRONC payments and extensive career development opportunities. With benefits like free therapy through Self Space, generous discounts, and exciting incentive trips, employees are encouraged to grow and thrive in a supportive environment that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor (Head Waiter)
✨Tip Number 1
Get to know the company culture before your interview. Check out Incipio's social media and website to see what they're all about. This will help you connect with their vibe and show you're genuinely interested!
✨Tip Number 2
Practice your hospitality skills! Think of scenarios where you can demonstrate your problem-solving abilities and how you motivate a team. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at Incipio and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a vibrant team that values individuality and inclusivity.
We think you need these skills to ace Floor Supervisor (Head Waiter)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to inject some fun and energy into your words. Remember, we’re all about great vibes!
Tailor Your Application:Make sure to tailor your application to the Floor Supervisor role. Highlight your leadership skills and any experience you have in hospitality. We love seeing how you can bring our values to life in your previous roles!
Be Specific About Your Experience:Don’t just list your past jobs; tell us about specific situations where you’ve led a team or solved problems. We’re looking for those impactful moments that show you’re the perfect fit for our vibrant atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Incipio Group
✨Know the Company Vibe
Before your interview, dive into Incipio's culture and values. Familiarise yourself with their focus on vibrant atmospheres and exceptional hospitality. This will help you align your answers with what they’re looking for in a Floor Supervisor.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team or solved problems in previous roles. Highlight your ability to motivate and support your team, as this is crucial for the position. Be ready to discuss how you can bring ideas and organisation to life.
✨Emphasise Guest Interaction
Since the role involves ensuring guests have the best experience, think of specific instances where you’ve gone above and beyond for customers. Share stories that showcase your friendliness and approachability, which are key traits for this job.
✨Be Yourself and Have Fun
Incipio values individuality and a playful spirit, so don’t be afraid to let your personality shine through. Approach the interview with a positive attitude and a sense of humour; it’ll show that you’re a great fit for their vibrant team!
