Sales & Events Manager

As our Sales & Events Manager at Incipio, you'll bring energy and experience to the team. You'll have a proven track record managing event budgets of £50k+, overseeing venues with capacities of 500+, and working confidently with corporate clients to deliver exceptional private hires, from day delegate conferences to weddings and everything in between. You'll play a key role in driving event sales and bringing unforgettable experiences to life, managing every detail from initial enquiry to final execution. With a sharp eye for detail and a passion for people, you'll work hand in hand with our venue teams to deliver seamless, standout events that wow our guests and smash your sales targets. This is an operational and hands-on role that requires flexibility in your working week. As a HQ team we don't subscribe to a 9-5 working day and work to the business needs.

What You'll Be Getting Up To:

• Drive event sales, managing both proactive outreach and inbound enquiries to maximise bookings and build new business.
• Own the full event journey, from first enquiry to final execution, ensuring every detail runs smoothly.
• Plan and deliver private, corporate events and weddings with confidence, creativity, and precision.
• Oversee and develop two direct reports, supporting their growth and ensuring team targets are met.
• Build strong relationships with clients, vendors, and industry partners to encourage repeat bookings and referrals.
• Respond quickly and professionally to enquiries, host site visits, and create bespoke proposals and contracts.
• Champion the client experience from the first call to the final follow up, always reflecting Incipio's values and service standards.
• Maximise sales opportunities by upselling venue features and additional services.
• Keep online listings up to date, ensuring photos, descriptions, and promotions are current.
• Represent the brand at exhibitions and showcases to promote the group and its venues.
• Manage CRM data and event admin, keeping all enquiries, details, and invoices accurate and up to date.
• Collaborate with Operations and our Team Mates at venue to coordinate menus, tastings, schedules, layouts, and supplier logistics.
• Ensure each venue is fully prepared for every function, delivering seamless, standout experiences every time.
• Manage invoices and payment schedules, working collaboratively with our finance team.

Who You'll Be:

• A hospitality professional with at least 3 years of event sales & management experience, confidently delivering events for 500+ guests and managing budgets over £50k.
• Proven in handling corporate bookings, including full venue hires, conferences, brand activations, and private dining events.
• Comfortable working with CRM systems to drive sales performance, ideally with experience in Salesforce and DesignMyNight.
• Background in hospitality within an agency, bar and restaurant group, or hotel environment.
• Skilled in managing third-party relationships and supplier partnerships to uphold operational quality.
• An excellent communicator who builds rapport quickly with clients, stakeholders, and internal teams.
• Detail driven and highly organised, ensuring accuracy and flawless event delivery.
• Commercially minded with a focus on revenue growth, pipeline management, and conversion success.
• A supportive leader who fosters a culture of development and collaboration within the team.
• Motivated, proactive, and resilient when working toward ambitious sales targets and business goals.

Benefits & Best Bits:

• Commission structure & incentives.
• Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards.
• Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio.
• Hugely exciting career development, with opportunities to grow and expand in this role as the business grows.
• 10% Bonus capacity paid annually.
• Company awards and events.
• Sickness & Compassionate Pay.
• Incentive trips (Think Wine trips to Portugal and Ski Trips to France).
• Enhanced Maternity, Paternity and Adoption leave.
• Incipio FC & Seasonal Socials.
• 50% discount for food and drink in all our venues.
• Length in service; earn additional holiday after 2 years continuous service.

Incipio & Inclusivity:

We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Experience: Required

Employment: Full-time

Salary: £40,000 – £45,000 yearly

About Incipio Group Limited: Incipio is stepping into its next chapter, more permanent, more purposeful, and more ambitious than ever. With our flagship opening at Olympia, we’re continuing to create lasting destinations that bring people together in meaningful ways.