At a Glance
- Tasks: Lead a vibrant team, ensuring guests have an unforgettable experience at our rooftop bar.
- Company: Dynamic Mexican rooftop bar and restaurant with a focus on inclusivity and team growth.
- Benefits: Competitive pay, free therapy, career development, and exciting incentive trips.
- Other info: Enjoy 50% off food and drink, plus regular team events and awards.
- Why this job: Join us to inspire your team and create memorable moments for our guests.
- Qualifications: Energetic leaders with a passion for hospitality and team success.
The predicted salary is between 14 - 15.5 £ per hour.
Position Overview
As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem‑solving skills.
They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.
Responsibilities
- Lead incredible shifts, motivating and driving your team.
- Ensure guests have the best possible experience by delivering outstanding hospitality across your team.
- Ensure the venue runs efficiently by setting an example and proactively leading your team and problem‑solving on shifts.
- Motivate your team by providing excellent support, training and encouragement.
- Work with your management team to drive sales in your venue.
- Proactively plan, prepare and brief the team.
- Bring ideas, processes and organization to life.
- Attend training courses to develop your leadership skills and gain certifications such as First Aid, Fire Marshal and Personal Licenses.
- Bring positive energy, professionalism, and pride to every shift.
Qualifications
- Vibrant & energetic individuals.
- A leader who enjoys setting examples and finding solutions.
- An insightful and impactful human who loves to see their team achieve.
- A discipline for exceptional standards.
- A natural with guests, who enjoys interaction.
- Friendliness, playfulness and approachability.
- A genuine desire to deliver a great experience to our guests.
Benefits & Perks
- Transparent and fair TRONC payments.
- 60% of our management teams are people we have progressed internally.
- Free therapy available through Self Space for all employees.
- Referral bonus after passing probation.
- Career support and opportunities to develop within the Career Pathway.
- Company awards to celebrate team and regular events.
- Incipio FC + seasonal socials.
- Incentive trips sponsored by brands (e. g., wine trips to Portugal, ski trips to France).
- Enhanced maternity, paternity and adoption leave.
- 50% discount for food and drink in all of our venues.
- A commitment to inclusivity and celebrating individuality.
Compensation & Employment
Experience
Required
Employment
Full‑time
Salary
EEO Statement
We welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you.
If you need any adjustments during the application process, just let us know.
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Floor Supervisor - Mexican Rooftop Bar & Restaurant in London employer: Incipio Group Limited
Wolves of Tokyo is an exceptional employer that fosters a dynamic and inclusive work culture, where energetic leadership and hands-on coaching are at the forefront. Located in the vibrant setting of West London, employees benefit from opportunities for personal growth and development while being part of a team dedicated to delivering outstanding hospitality and memorable guest experiences. Join us to be part of a thriving environment that not only values your contributions but also encourages you to elevate your skills and drive success.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor - Mexican Rooftop Bar & Restaurant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Incipio Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Incipio Group Limited
Don't be shy about reaching out to Incipio Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Supervisor - Mexican Rooftop Bar & Restaurant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Incipio Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Incipio Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
