Deputy General Manager - New Italian Restaurant in London

Deputy General Manager - New Italian Restaurant in London

London Full-Time 36000 - 46000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team in a contemporary Italian restaurant, ensuring exceptional guest experiences.
  • Company: Join Incipio Group, known for its diverse dining and inclusive culture.
  • Benefits: Enjoy health perks, bonuses, career growth, and 50% off food and drink.
  • Other info: Opportunities for personal development and unique incentive trips await you.
  • Why this job: Be part of an exciting new restaurant that blends fun with refined dining.
  • Qualifications: Experience in high-volume restaurants and a passion for outstanding hospitality.

The predicted salary is between 36000 - 46000 £ per year.

*Bring Yourself To Work*.

Incipio Group is seeking an outstanding Deputy General Manager with a love for diverse dining experiences in stunning surroundings.

Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination.

Rooted in simple, produce‑led cooking, Juno's hospitality will be warm, generous and effortlessly stylish.

It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list.

Juno will attract a broad audience, including local West Londoners, early evening pre‑theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration.

The Role

As Deputy General Manager, you’ll be key to the running and success of Juno.

Our Deputy General Managers are pro‑active, insightful, commercial leaders for their venues.

You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue‑driving through innovative ideas and continuous development of your team.

  • We Expect You To
  • Have experience in high volume restaurants, understanding how to manage a dining room from table turns to elevated guest experience.
  • Take full ownership of your KPIs, whether that is financials, people, compliance, stock management – guest experience is at the core of your passion.
  • Lead joyous, guest‑focused shifts – managing everything from atmosphere to standards.
  • Empower your team to develop through the career pathway, giving clear and example‑lead feedback.
  • Obsess over service standards – delivering nothing short of excellence.
  • Coach, mentor, and inspire – with a big heart and a focus on people development.
  • Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success.
  • Ensure safety – of your guests, your team, and your venue at all times.
  • Maintain compliance – actively promote completion of online training, daily/weekly checks and best practices.
  • Adapt and evolve – embrace challenges and thrive in a changing environment.
  • Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up.
  • Be an effective leader who is approachable, honest and supportive in driving the business forward.
  • Who You’ll Be
  • A proven leader with experience in high‑volume restaurants.
  • Energy, passion, and resilience – you lead by example and thrive under pressure.
  • A structured mindset – setting clear expectations and empowering your team.
  • Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue‑specific details and getting the team to understand why their roles are so important to the company’s success.
  • Engaged in wider Incipio culture, living and breathing our values.
  • Curiosity and courage – always questioning, improving, and innovating.
  • Knowledge of Italian culture, dining and wine.

Benefits & Best Bits

  • Vitality Package: Dental, Optical and Health insurance; Gym membership discounts and other rewards.
  • Bonus potential based on KPI performance.
  • Self Space: Free therapy through Self Space, accessible to anyone who works for Incipio.
  • Hugely exciting career development with opportunities to grow and expand.
  • Annual bonus capacity paid.
  • Company awards and events.
  • Sickness and compassionate pay.
  • Incentive trips (wine trips to Portugal and ski trips to France).
  • Enhanced maternity, paternity and adoption leave.
  • Incipio FC and seasonal socials.
  • 50 % discount for food and drink in all our venues.
  • Length of service: earn additional holiday after two years continuous service.

Compensation & Employment

Experience

Required

Employment

Full‑time

Salary

Inclusion

We’re all about celebrating individuality and inclusivity.

At Incipio, we believe diverse teams make the best teams.

That’s why we welcome applications from all backgrounds, experiences, and perspectives, regardless of race, gender, age, disability, religion, sexual orientation or anything else that makes you uniquely you.

If you need any adjustments during the application process, just let us know.

We’ve got you!

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Deputy General Manager - New Italian Restaurant in London employer: Incipio Group Limited

Wolves of Tokyo is an exceptional employer that fosters a dynamic and inclusive work culture, where energetic leadership and hands-on coaching are at the forefront. Located in the vibrant setting of West London, employees benefit from opportunities for personal growth and development while being part of a team dedicated to delivering outstanding hospitality and memorable guest experiences. Join us to be part of a thriving environment that not only values your contributions but also encourages you to elevate your skills and drive success.

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Contact Details:

Incipio Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager - New Italian Restaurant in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Incipio Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Incipio Group Limited

Don't be shy about reaching out to Incipio Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy General Manager - New Italian Restaurant in London

Leadership
High-Volume Restaurant Management
Guest Experience Management
KPI Ownership
Team Development
Service Standards Excellence
Coaching and Mentoring

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Incipio Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Incipio Group Limited

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!