At a Glance
- Tasks: Lead a vibrant team, ensuring outstanding hospitality and driving innovative revenue ideas.
- Company: Join Incipio, where we create beautiful spaces filled with energy and joy.
- Benefits: Enjoy competitive salary, bonuses, health perks, gym discounts, and free therapy.
- Other info: Opportunities for growth, team awards, and exciting incentive trips await you!
- Why this job: Make a real impact in a fun environment while developing your career.
- Qualifications: Experience in hospitality management and a passion for exceptional service.
The predicted salary is between 33000 - 38000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy is the state of being full of energy and life. Assistant Managers are proactive, detailed operational leaders for their teams, bringing imagination, joy, and a boundless passion for incredible people, outstanding hospitality, and revenue-driving through innovative ideas and continuous team development.
Benefits
- Transparent and fair TRONC payments
- Pergo development programme
- Up to 10% bonus based on performance and KPIs set and agreed with your General Manager
- Vitality package: dental, optical, and health insurance
- Gym membership discounts and other rewards
- Free therapy through Self Space available to all Incipio employees
- Referral bonus upon successful probation completion of a referred friend
- 60% of management teams are internally progressed
- Career development and opportunities to grow as the business expands
- Company awards for team achievements and regular events
- Incentive trips sponsored by brands, e.g., wine trips to Portugal and ski trips to France
- Paid sick leave
- Compassionate leave
- Enhanced maternity, paternity, and adoption leave
- Additional holiday after two years continuous service
- Incipio FC and seasonal socials
- 50% discount on food and drink at all venues
Responsibilities
- Bridge the gap between the team and senior management with clear, effective, and simple communication
- Use imaginative revenue-driving ideas to push the business forward
- Lead joyous and independent shifts, ensuring high service standards and coaching team development
- Operate the venue efficiently by leading from the front, being approachable, and delivering outstanding hospitality
- Champion creative cocktail ideas and menu development with the team
- Ensure guests receive the best possible experience and are safely managed in and out of the venue
- Motivate the team by providing excellent support and training, keeping them happy, engaged, and joyful
- Drive sales and business performance using financial data and effective planning
- Commit to continual learning, personal development and career progression
- Enjoy work, laugh often, and bring positive energy
Requirements
- Passion for individualized hospitality experiences
- People-focused with structured inductions for new team members and commitment to development
- Problem solver who collates feedback and ideas and implements them into a focused plan
- Disciplined standards implementation
- Calm in high-pressure environments
- Big heart and desire to impart knowledge to the team
- Experience in hospitality management preferred (required)
- Full-time employment
- Salary: £33,000 – £38,000 per year
Equality and diversity
We welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or any other characteristic that makes you uniquely you. If you need any adjustments during the application process, let us know.
Assistant Manager in London employer: Incipio Group Limited
Incipio is an exceptional employer that fosters a vibrant and energetic work culture, perfect for those passionate about hospitality. With a strong focus on employee development through the Pergo programme and numerous career advancement opportunities, including a remarkable 60% of management roles filled internally, Incipio ensures that every team member can thrive. The company also offers a comprehensive benefits package, including health insurance, gym discounts, and unique incentive trips, making it an attractive place for individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Incipio Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Incipio Group Limited
Don't be shy about reaching out to Incipio Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Incipio Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Incipio Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
