Position Overview
As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem‑solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.
Responsibilities
- Lead incredible shifts, motivating and driving your team.
- Ensure guests have the best possible experience by delivering outstanding hospitality across your team.
- Ensure the venue runs efficiently by setting an example and proactively leading your team and problem‑solving on shifts.
- Motivate your team by providing excellent support, training and encouragement.
- Work with your management team to drive sales in your venue.
- Proactively plan, prepare and brief the team.
- Bring ideas, processes and organization to life.
- Attend training courses to develop your leadership skills and gain certifications such as First Aid, Fire Marshal and Personal Licenses.
- Bring positive energy, professionalism, and pride to every shift.
Qualifications
- Vibrant & energetic individuals.
- A leader who enjoys setting examples and finding solutions.
- An insightful and impactful human who loves to see their team achieve.
- A discipline for exceptional standards.
- A natural with guests, who enjoys interaction.
- Friendliness, playfulness and approachability.
- A genuine desire to deliver a great experience to our guests.
Benefits & Perks
- Transparent and fair TRONC payments.
- 60% of our management teams are people we have progressed internally.
- Free therapy available through Self Space for all employees.
- Referral bonus after passing probation.
- Career support and opportunities to develop within the Career Pathway.
- Company awards to celebrate team and regular events.
- Incipio FC + seasonal socials.
- Incentive trips sponsored by brands (e.g., wine trips to Portugal, ski trips to France).
- Enhanced maternity, paternity and adoption leave.
- 50% discount for food and drink in all of our venues.
- A commitment to inclusivity and celebrating individuality.
Compensation & Employment
Experience: Required
Employment: Full‑time
Salary: £14 – £15.5 hourly
EEO Statement
We welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know.
Floor Supervisor - Mexican Rooftop Bar & Restaurant employer: Incipio Group Limited
Wolves of Tokyo is an exceptional employer that fosters a dynamic and inclusive work culture, where energetic leadership and hands-on coaching are at the forefront. Located in the vibrant setting of West London, employees benefit from opportunities for personal growth and development while being part of a team dedicated to delivering outstanding hospitality and memorable guest experiences. Join us to be part of a thriving environment that not only values your contributions but also encourages you to elevate your skills and drive success.
