Role Overview
Incipio curates vibrant spaces with inspiring atmospheres for great times. Wolves of Tokyo is a modern Japanese restaurant and rooftop cocktail bar located in West London. The menu reimagines classic dishes with bold flavours and innovative techniques, while the cocktails pay homage to Japan's drinking culture.
This position requires a leader who will embody the brand and guide the team to deliver outstanding hospitality, drive sales and keep the venue running efficiently.
Key Responsibilities
- Ensure guests have the best possible experience by delivering outstanding hospitality across your team.
- Run the venue efficiently by setting an example, proactively leading your team and solving problems on shifts.
- Motivate your team by providing excellent support, training and encouragement.
- Work with the management team to drive sales in the venue.
- Proactively plan, prepare and brief the team.
- Bring ideas, processes and organisation to life.
- Attend training courses to develop leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licences.
- Have fun, laugh a lot and give good vibes.
What We’re Looking For
- Vibrant and energetic individuals.
- A leader who enjoys setting examples and answering questions.
- An insightful and impactful human, who loves to see their team achieve.
- A discipline for exceptional standards.
- Problem solvers.
- A natural with guests, someone who enjoys interaction.
- Friendliness, playfulness and approachability.
- A genuine desire to deliver a great experience to our guests.
Benefits & Perks
- Transparent and fair TRONC Payments.
- 60% of our management teams are people we have progressed internally.
- Free therapy through Self Space, accessible to all employees.
- Referral bonus after probation.
- Career support and opportunities to develop within the Career Pathway.
- Company awards to celebrate team and regular events.
- Incipio FC and seasonal socials.
- Incentive trips sponsored by brands.
- Enhanced maternity, paternity, and adoption leave.
- 50% discount for food and drink in all venues.
Compensation & Employment
Experience: Required
Employment: Full-time
Salary: £14 – £15.5 hourly
Incipio & Inclusivity
We celebrate individuality and inclusivity. Incipio welcomes applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need adjustments during the application process, let us know.