At a Glance
- Tasks: Lead a global team to transform automotive distribution and drive operational excellence.
- Company: Inchcape, a leading global automotive distributor with a focus on sustainability.
- Benefits: Inclusive culture, career growth opportunities, and the chance to make a real impact.
- Other info: Join a dynamic team committed to inclusion and transforming the automotive industry.
- Why this job: Shape the future of automotive services while collaborating with diverse teams worldwide.
- Qualifications: Proven leadership in global operations and strong strategic thinking skills.
The predicted salary is between 80000 - 100000 £ per year.
Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low‑carbon, sustainable future. Join Inchcape Group HQ, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.
The Group Head of Global Business Services (GBS) is responsible for shaping and leading a best‑in‑class global shared services function that delivers consistent, high‑quality support across Inchcape’s operations. Combining strategic leadership with operational oversight, the role ensures GBS drives efficiency, service excellence and continuous improvement across core finance processes, while evolving its scope in line with Inchcape’s Accelerate+ strategy.
As a key partner to the Global CFO, Group Financial Controller and regional leadership teams, the role plays a critical part in strengthening global collaboration, embedding standardisation where appropriate, and leveraging data, systems and digital capabilities to deliver sustainable value to the business.
What you’ll do:
- Define and evolve the GBS vision, strategy and operating model, ensuring alignment with Group priorities and long‑term transformation goals.
- Lead and develop a high‑performing global organisation, creating a strong, inclusive “One Inchcape” culture across a large, geographically dispersed team.
- Partner with regional and functional leaders to deliver consistent, high‑quality services, balancing global standardisation with local business needs.
- Drive operational excellence and continuous improvement across GBS processes, delivering measurable efficiency gains alongside longer‑term transformation.
- Act as the key interface between GBS and digital teams, ensuring systems, data and technology enable scalable, efficient and future‑ready operations.
- Provide leadership oversight on governance, risk and financial control, ensuring GBS operates as a trusted, value‑adding partner to the business.
- Identify, assess and mitigate legal and regulatory risk, ensuring alignment with global compliance frameworks (including ABC, sanctions, AML, data privacy and competition law) and supporting audits and controls where required.
About you:
To be successful in this role, you’ll need to be …
- An experienced leader in GBS, shared services or global operations, with a track record of managing large, complex, international teams.
- A strategic thinker with the ability to balance long‑term transformation with hands‑on operational delivery and performance improvement.
- Commercially and financially astute, with a strong understanding of how to drive efficiency, value and sustainable cost optimisation.
- Confident operating at senior levels, with experience partnering CFOs, regional leaders and executive stakeholders.
- A strong communicator and influencer, able to translate complex ideas into clear direction and build alignment across global teams.
- Passionate about people and culture, with a proven ability to develop talent and foster collaboration in a matrixed environment.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.
Opportunity for everyone:
At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.
About us:
Inchcape is the leading global automotive distributor operating in markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast‑growing business, driving the transformation of our industry and redefining tomorrow.
Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.
Group Head of Global Business Services in London employer: Inchcape
Inchcape is an exceptional employer, offering a vibrant and inclusive work culture that empowers employees to thrive in a dynamic global automotive environment. With a strong commitment to professional development and collaboration, Inchcape provides unique opportunities for growth while driving innovation towards a sustainable future. Join a diverse team where your contributions are valued, and be part of a transformative journey that shapes the future of mobility.
StudySmarter Expert Advice🤫
We think this is how you could land Group Head of Global Business Services in London
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We think you need these skills to ace Group Head of Global Business Services in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Inchcape. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Inchcape
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You’ll want to thoroughly convey your unique approach to leadership. During the interview with Inchcape, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Inchcape, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Inchcape could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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