At a Glance
- Tasks: Support our Salesforce platform and drive performance for a global sales team.
- Company: Join a leading automotive company with a focus on innovation and collaboration.
- Benefits: Competitive salary, career growth support, and value-award celebration events.
- Other info: Hybrid role based in Central London with a supportive team environment.
- Why this job: Be a key player in transforming sales through data-driven strategies.
- Qualifications: 3+ years in CRM roles, Salesforce expertise, and strong communication skills.
The predicted salary is between 35000 - 38000 £ per year.
The CRM Administrator will work within a matrix structure as part of the Commercial team, supporting our Salesforce platform to drive organisational change towards a data‑driven Sales team.
Contract & Location: Permanent, London, UK (Hybrid)
Salary Range: £35k – £38k
Key Responsibilities:
- Support the CRM and Analyst Manager in driving performance of a global, complex, integrated sales team.
- Contribute to building the sales excellence program as the platform for year‑on‑year revenue growth.
- CRM Administration:
- Act as Salesforce subject‑matter expert for the Sales collaboration platform.
- Drive adoption of Salesforce as the primary sales tool within Inchcape.
- Provide application‑level fault diagnosis and resolution.
- Identify opportunities for sales productivity improvements.
- Deliver Salesforce readiness and create supporting documentation.
- Reporting:
- Support a data‑driven sales platform to foster a self‑service culture.
- Provide regular reporting as required by the business.
- Collaboration:
- Maintain regular, comprehensive two‑way communication across Commercial, Finance, Operations and other Inchcape business groups, ensuring clear messaging.
- Partner with Commercial colleagues to enhance and strengthen a world‑class sales culture.
Candidate Requirements:
- 3+ years experience in a similar role.
- Strong knowledge of Salesforce best practices and functionality.
- Experience with Salesforce Flow and application development.
- Understanding of commercial activities and customer requirements.
- Customer relationship management expertise.
- ADM/ADX 201 certification preferred.
- Experience with Lightning Experience.
- Salesforce Sales Cloud application support – configuration and reporting.
- Ability to work in a hybrid role in our Central London office.
Benefits:
- A place to grow your career – support to set and exceed ambitious goals.
- Competitive salary package.
- Opportunity to work with talented, committed, and supportive teammates.
- Value‑award celebration events.
UK - CRM Administrator employer: Inchcape Shipping Services
Inchcape is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. As a CRM Administrator, you will benefit from a competitive salary, opportunities for professional growth, and a supportive team culture that celebrates achievements. With a focus on driving performance through data-driven strategies, Inchcape empowers its employees to excel and contribute meaningfully to the company's success.
Contact Details:
Inchcape Shipping Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land UK - CRM Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Inchcape on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Show off your Salesforce skills! Prepare to discuss specific examples of how you've used Salesforce to drive sales performance. We want to see that you can walk the walk, not just talk the talk.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or use online platforms to get comfortable discussing your experience and how it aligns with the CRM Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace UK - CRM Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of CRM Administrator. Highlight your Salesforce experience and any relevant achievements that show how you can drive performance in a sales team.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about CRM and how your skills align with our goals at StudySmarter. Be specific about your experience with Salesforce and how you can contribute to our sales excellence programme.
Showcase Your Problem-Solving Skills:In your application, mention instances where you've diagnosed and resolved issues within a CRM system. We love candidates who can demonstrate their ability to improve sales productivity through innovative solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Inchcape Shipping Services
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss best practices, functionality, and any experience you have with Salesforce Flow and application development. This will show that you're not just familiar with the platform but can also contribute to its success.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in previous roles. Think about specific instances where you improved sales productivity or enhanced user adoption of a CRM tool. This will demonstrate your ability to drive performance and support a data-driven sales culture.
✨Communicate Like a Pro
Since collaboration is key in this role, practice articulating how you've maintained clear communication across different teams. Be ready to share experiences where you partnered with colleagues to enhance sales processes or improve reporting. This will highlight your teamwork skills and adaptability.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your understanding of commercial activities and customer requirements. Think through potential challenges you might face as a CRM Administrator and how you'd tackle them. This will show that you're proactive and ready to take on the responsibilities of the role.
