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- Tasks: Oversee vessel appointments and ensure top-notch service delivery.
- Company: Join Inchcape Shipping Services, a leader in maritime operations.
- Benefits: Enjoy competitive salary, career growth support, and fun team events.
- Why this job: Make an impact in shipping while building valuable skills and relationships.
- Qualifications: Experience in shipping or logistics is a plus; strong communication skills are essential.
- Other info: Work in a diverse, inclusive environment with great opportunities for advancement.
The predicted salary is between 30000 - 42000 £ per year.
Company: Inchcape Shipping Services. Location: Grimsby, UK (On‑site). Contract: Permanent.
Role Summary: Responsible for overseeing and coordinating principal vessel appointments routed through the Service Centre, ensuring delivery to clients and meeting Inchcape Shipping Services’ standards.
Key Responsibilities:
- Become a fully trained Operations Assistant within 12 months, meeting key accountabilities.
- Comply with Standard Operating Procedures (SOP) for service delivery.
- Utilize the ‘Optic’ IT system and ensure stakeholders do so.
- Perform daily operational tasks to support service delivery aligned with SOP and departmental strategy.
- Monitor Group Email for service‑delivery communications.
- Coordinate vessel calls with local agents and stakeholders to optimise port calls, avoiding delays and extra costs.
- Monitor local agency performance and enforce service‑delivery standards.
- Build stakeholder relationships.
- Track KPI and cost‑saving metrics and record data.
- Ensure compliance with principal requests, procedures, policies, and contractual requirements.
- Work on call (Duty – AOH) on a rota basis.
- Carry out any other duties as assigned by line manager.
- Maintain 100% compliance with ISS Ethics Policy, UK legal requirements, and the ISS HSSE Management System.
- Report all accidents, incidents and near‑misses.
- Act within area of accountability to support HSSE for job holder and others affected by work activities.
Candidate Requirements:
- Experience or knowledge in shipping, transportation or logistics.
- Knowledge or experience in maritime operations.
- Customer‑service orientation.
- Ability to work independently or as part of a team with initiative.
- Strong verbal and written communication skills.
- Good time‑management skills.
- General administration – PC literacy, including Word, Excel, Outlook.
- Minimum A‑level or higher (desirable).
- ICS Shipping qualification (desirable).
- Eligibility to work in the UK.
What You’ll Receive:
- A career‑growth environment with support to achieve goals.
- Competitive salary.
- Work with talented, committed, and supportive teammates.
- Valued award celebration events.
Flexibility & Benefits: A diverse range of benefits tailored to your location.
Values and Culture: We adopt a global perspective, value people, and pursue progress.
Equal Opportunity: Inchcape is an Equal Opportunities Employer. Equality, diversity and inclusion are central to our work.
Additional Information: Appointment is subject to satisfactory references and proof of right to work. Inchcape will not accept unsolicited or speculative resumes from recruitment agencies.
Operations Executive in Grimsby employer: Inchcape Shipping Services
Contact Detail:
Inchcape Shipping Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive in Grimsby
✨Tip Number 1
Network like a pro! Reach out to people in the shipping and logistics industry, especially those who work at Inchcape. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Inchcape Shipping Services, their values, and recent news. Show us you’re genuinely interested in the role and the company.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in shipping and logistics clearly, so we can see how you fit into our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re keen and know how to navigate the digital world.
We think you need these skills to ace Operations Executive in Grimsby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Executive role. Highlight any relevant experience in shipping, transportation, or logistics, and don’t forget to showcase your customer-service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your skills align with Inchcape's values. Keep it concise but impactful!
Showcase Your IT Skills: Since the role involves using the ‘Optic’ IT system, mention any relevant IT skills you have. If you’re familiar with Word, Excel, and Outlook, make sure to highlight that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands!
How to prepare for a job interview at Inchcape Shipping Services
✨Know Your Stuff
Make sure you brush up on your knowledge of shipping, transportation, and logistics. Familiarise yourself with Inchcape Shipping Services’ operations and the specific role of an Operations Executive. This will show that you're genuinely interested and ready to hit the ground running.
✨Master the Tech
Get comfortable with the ‘Optic’ IT system mentioned in the job description. If you can demonstrate your ability to use this system or similar software during the interview, it’ll give you a leg up. Consider doing a quick online search for tutorials or guides to get a head start.
✨Showcase Your Communication Skills
Since strong verbal and written communication skills are key, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in customer service or team settings. This will help you stand out as a candidate who can build stakeholder relationships.
✨Be Ready for Scenarios
Prepare for situational questions that may relate to monitoring performance, coordinating vessel calls, or handling unexpected challenges. Think about how you would approach these scenarios based on your past experiences. This will demonstrate your problem-solving skills and ability to work under pressure.
