At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a dynamic automotive environment.
- Company: Join Group 1 Automotive, a leading global automotive group with a focus on teamwork.
- Benefits: Enjoy 33 days of leave, retail discounts, and a company pension scheme.
- Other info: Flexible working options available; we value diversity and encourage all to apply.
- Why this job: Be part of an exciting growth journey and make a real impact in customer experiences.
- Qualifications: Experience in sales or customer service, strong communication skills, and a full UK driving licence.
The predicted salary is between 31500 - 38500 £ per year.
Job description
TPS Parts Sales Executive - Volkswagen Trade Parts Norwich
Fun, exciting, rewarding work. Join us for the ride!
Working with world-class brands as a Parts Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.
As part of a successful, global automotive group, you'll broaden your experience across both sites and brands.
And with the right support from us, you'll be able to progress as high as you can aim.
- What we can offer you
- Enjoy 33 days of annual leave
- (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone.
- Life assurance with the option to increase cover
- We're open to flexible working options - just ask
What you'll do day to day
- Achieve sales KPIs and revenue targets by accurately identifying customer parts requirements through effective questioning, diagnosis, recommendations, promotions and upselling.
- Deliver exceptional customer service at all times, building strong relationships through regular telephone and face-to-face contact while handling enquiries, orders, complaints and credit queries professionally.
- Maintain strong knowledge of the TPS product range, brand USP (genuine vs non-genuine), promotions and systems to confidently overcome objections and maximise sales opportunities.
- Use TPS systems accurately (e. g.
EKTA/VIN lookup) to process orders, maintain customer records, complete documentation and ensure compliance with data protection and business standards.
- Support Centre operations as required, including receiving and allocating parts, assisting with stock checks, reporting damages or losses, sourcing parts and maintaining displays to manufacturer standards.
- Work closely with the Sales Manager, Centre team, manufacturers and suppliers to support sales targets, service delivery and continuous improvement.
- Maintain a professional appearance, organised working environment and high standards of integrity, compliance and customer satisfaction.
- Helpful skills and qualifications
- Don't worry about ticking off every single skill here
- if you care about delivering great experiences as much as we do, we want to hear from you.
- Experience in a parts, distribution, telesales or fast-paced sales environment, with regular customer contact.
- Motor industry experience preferred.
- Strong communication skills, professional telephone manner and good IT skills.
- Ability to build strong relationships and work independently or as part of a team.
- Excellent attention to detail, able to work to timescales with a strong customer-service focus.
- Full UK driving licence required.
- We welcome applications from all backgrounds and encourage those eager to learn to apply.
We value diversity and believe it strengthens our team.
If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey.
We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don't need to love cars to work with us you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.
Respect - Integrity - Transparency - Teamwork - Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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TPS Parts Sales Executive employer: Inchcape plc
As a global automotive distribution leader, we pride ourselves on fostering a dynamic work environment that encourages innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and leadership development opportunities, ensuring that you can advance your career while making a meaningful impact in the financial reporting landscape. Join us and be part of a team that values excellence, integrity, and the pursuit of high-quality results.
StudySmarter Expert Advice🤫
We think this is how you could land TPS Parts Sales Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like TPS Parts Sales Executive at Inchcape plc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Inchcape plc. Tailor your message to explain why you’re drawn to them and how you can contribute as a TPS Parts Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace TPS Parts Sales Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Inchcape plc:When writing your cover letter, make sure to tailor your message specifically for Inchcape plc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Inchcape plc
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Inchcape plc that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Inchcape plc that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Inchcape plc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
