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- Tasks: Provide IT support, troubleshoot issues, and maintain systems for colleagues.
- Company: Leading global automotive distributor based in London.
- Benefits: Inclusive workplace with opportunities for growth and development.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: Knowledge of Windows and macOS, strong communication, and customer-focused mindset.
- Other info: Diverse environment with potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A leading global automotive distributor in London is seeking an IT Support professional to provide everyday support to colleagues. You will troubleshoot hardware and software issues, log support tickets, and assist with maintaining IT systems.
Ideal candidates are knowledgeable in Windows and macOS, have strong communication skills, and demonstrate a customer-focused approach. This is an opportunity to grow within a diverse and inclusive workplace.
IT Support Specialist — Desk & Remote Help employer: Inchcape plc
Contact Detail:
Inchcape plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist — Desk & Remote Help
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in automotive or similar industries. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your troubleshooting prowess during interviews. Bring examples of past issues you've resolved, whether it's hardware or software, to showcase your expertise.
✨Tip Number 3
Be customer-focused! Remember, as an IT Support Specialist, your role is all about helping others. During interviews, share stories that highlight your communication skills and how you’ve gone the extra mile for colleagues.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right fit. Plus, applying directly shows your enthusiasm and commitment to joining our diverse and inclusive workplace.
We think you need these skills to ace IT Support Specialist — Desk & Remote Help
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and macOS, as well as any relevant IT support roles. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since strong communication is key in this role, include examples of how you've effectively communicated with colleagues or customers in the past. We love seeing that customer-focused approach!
Be Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clarity, so make sure you explain why you're a great fit for the IT Support Specialist position without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inchcape plc
✨Know Your Tech Inside Out
Make sure you're well-versed in both Windows and macOS systems. Brush up on common troubleshooting techniques for hardware and software issues, as you'll likely be asked to demonstrate your problem-solving skills during the interview.
✨Show Off Your Communication Skills
Since this role involves supporting colleagues, practice explaining technical concepts in simple terms. You might be asked to role-play a support scenario, so think about how you can convey information clearly and effectively.
✨Prepare for Customer-Focused Questions
Expect questions that assess your customer service approach. Think of examples from your past experiences where you went above and beyond to help someone, and be ready to share those stories to highlight your commitment to a positive user experience.
✨Research the Company Culture
Familiarise yourself with the company's values and workplace culture. Since they emphasise diversity and inclusion, be prepared to discuss how you can contribute to a supportive environment and work well within a diverse team.
