Automotive Service Advisor - Customer Champion in Basingstoke

Automotive Service Advisor - Customer Champion in Basingstoke

Basingstoke Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Inchcape plc

At a Glance

  • Tasks: Be the go-to person for customers while their vehicles are serviced and ensure smooth communication.
  • Company: Join Group 1 Automotive, a leader in the automotive industry with a focus on customer satisfaction.
  • Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
  • Other info: Great opportunity for career growth in a dynamic automotive environment.
  • Why this job: Make a difference by providing trusted experiences and promoting vehicle health.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 31500 - 38500 Β£ per year.

Group 1 Automotive is recruiting a Service Advisor for Ford Basingstoke to be the main contact for customers while their vehicle is in service.

You will deliver trusted experiences, manage communications, and promote services to support vehicle health and workshop profitability.

You will work within a supportive aftersales team, develop product knowledge through manufacturer-led training, and help maintain strong customer records and appointments.

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Automotive Service Advisor - Customer Champion in Basingstoke employer: Inchcape plc

As a global automotive distribution leader, we pride ourselves on fostering a dynamic work environment that encourages innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and leadership development opportunities, ensuring that you can advance your career while making a meaningful impact in the financial reporting landscape. Join us and be part of a team that values excellence, integrity, and the pursuit of high-quality results.

Inchcape plc

Contact Details:

Inchcape plc Recruitment Team

We think you need these skills to ace Automotive Service Advisor - Customer Champion in Basingstoke

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service