Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage rewards catalogues, ensure quality, and deliver top-notch customer service.
- Company: Join Incentivesmart, a fast-growing company with a vibrant culture.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and 25+ days holiday.
- Why this job: Be part of a dynamic team making a real impact in a thriving business.
- Qualifications: Strong communication, attention to detail, and teamwork skills required.
- Other info: Experience a fun, collaborative environment with great career growth opportunities.
The predicted salary is between 20800 - 36400 £ per year.
Are you an ambitious, organised Administrator/Account Executive who’s ready to take the next step in your career with an exciting business? If the answer is yes, we’d love to hear from you!
Salary: £26,000
Location: Incentivesmart Ltd, Unity Place, 200 Grafton Gate, Milton Keynes, MK9 1UP
Role Type: Full Time / Permanent / 9-5:30 / Monday – Friday / Hybrid Working Options*
Reporting To: Head of Operations
Core Responsibilities:
- Keep our rewards catalogue up to date, inspiring and relevant at all times
- Rigorously maintain data/product consistency and quality - text, images and videos
- Work closely with suppliers, ensuring SLAs are met
- Deliver best in class customer service via phone, email and live chat
- Coordinating and placing reward orders with suppliers
- Create compelling product promotions
- Maintaining process guides and other relevant documentation
- Work with our Finance team to review costs and margins
- Ad-hoc office administration tasks as required
Personal skills required:
- Strong communication skills (both written and verbal)
- Exceptional attention to detail
- Excellent organisational and problem-solving skills
- Goal focused, able to work to set SLAs
- A positive, pro-active attitude
- A willingness to learn and develop
- Good level of commercial awareness
- Solid working knowledge of MS Office, particularly Excel
- A team player who goes out of their way to support their peers
What you’ll get:
- Competitive salary
- Company bonus scheme
- Funded Vitality Private Healthcare (after probation period is passed)
- 25 days holiday plus bank holidays (increasing with length of service)
- Incentivesmarties reward and recognition programme
- Ownership and tons of opportunity to make an impact
- Retail discounts and Perks
- Training and career progression
- A fast paced and friendly culture
- To become a member of a truly fantastic team of Incentivesmarties!
About Incentivesmart:
Incentivesmart are on a mission to help ambitious businesses build more #RewardingRelationships with their employees and customers. Our multi-tenant SaaS platform hosts B2B loyalty programmes for a diverse client base of international brands. We have experienced exceptional year-on-year growth and are looking to strengthen our Operations Team as our business continues to grow. Incentivesmart has the foundations of a well-established company, the culture and passion of a start-up, and seriously ambitious growth plans for the coming years. You will be an important member of a growing and highly motivated team.
This year we have won multiple awards for our culture from Great Places to Work.
At Incentivesmart we pride ourselves on our fantastic company culture and values. We love collaboration and have a real sense of community and fun! That’s why Incentivesmarties love being in the office, because they can immerse themselves in our culture! And our new offices at Unity Place, Milton Keynes really are something special!
*Incentivesmart is committed to being a flexible employer and recognises the importance of maintaining a healthy work/life balance. We offer hybrid working options, once the initial training period is complete.
Operations Executive employer: Incentivesmart Ltd
Contact Detail:
Incentivesmart Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially since Incentivesmart prides itself on community and collaboration. Tailor your answers to show how you fit in!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our fantastic team at Incentivesmart!
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Executive role. Highlight your relevant experience and skills that match the job description, like your organisational skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how your background makes you a perfect fit. Be genuine and let your personality come through – we love a positive attitude!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Incentivesmart!
How to prepare for a job interview at Incentivesmart Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Incentivesmart. Understand their mission, values, and recent achievements. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Organisational Skills
As an Operations Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your attention to detail and how it contributed to successful outcomes.
✨Demonstrate Strong Communication
Since the role involves delivering customer service via various channels, practice articulating your thoughts clearly. You might be asked situational questions, so think of scenarios where you effectively communicated with clients or team members.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you overcame them. Be ready to discuss your thought process and the steps you took to resolve issues.
