At a Glance
- Tasks: Assist customers and drive sales in a fun, social environment.
- Company: Join a fast-paced Sales and Marketing Company expanding across the UK.
- Benefits: Enjoy uncapped commissions, travel opportunities, and fantastic coaching.
- Other info: Immediate start with excellent progression opportunities and support.
- Why this job: Use your hospitality skills to make a real impact in sales.
- Qualifications: Great attitude and customer service skills from bar or hospitality roles.
The predicted salary is between 22000 - 28000 £ per year.
Are you tired of hospitality and bar work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you have gained in bar and hospitality work in a new role?
The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for.
- An immediate start in a fun and social environment
- Great progression opportunities for ambitious candidates
- National and international travel opportunities
- A fantastic product coaching programme for sales advisors
- Great uncapped weekly-earned commissions and fantastic incentives
If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in a face-to-face events fundraising environment on behalf of non-profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring network, so no experience is necessary.
People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, and Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.
Customer Service Advisor / Sales Assistant in Reading employer: Inc Recruitment Ltd
Join a dynamic team as a Sales Assistant where your enthusiasm and drive will be nurtured in a supportive work culture. With a focus on employee development, you'll have the chance to grow your career while representing renowned brands in a vibrant location that fosters collaboration and innovation. Enjoy unique benefits and opportunities that make this role not just a job, but a meaningful step in your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor / Sales Assistant in Reading
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Inc Recruitment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Inc Recruitment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Advisor / Sales Assistant in Reading
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Inc Recruitment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Inc Recruitment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Inc Recruitment Ltd!
How to prepare for a job interview at Inc Recruitment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
