Senior Product Manager (Starlink Reseller) in Livingston

Location: Hybrid in Livingston, Scotland

Salary: Circa £80,000 depending on experience, plus benefits

Type: Full-time, permanent

About our client

Our client is one of the UK's fastest-growing managed connectivity businesses, providing mission-critical communications to customers across maritime, energy, broadcast, construction, public sector, retail and critical national infrastructure. They are an Authorised Starlink Reseller and a recognised leader in multi-bearer managed network services, with extensive deployments globally and recent recognition for their international trade performance. Their growth has been driven by a strong technical reputation, deep partner relationships (Starlink, OneWeb/Eutelsat, Hughes, Peplink) and a team that delivers in environments where reliability genuinely matters.

Their growth has been driven by a strong technical reputation, deep partner relationships and a team that delivers in environments where reliability genuinely matters. They are now investing significantly in productising their offering, expanding internationally and broadening their solution stack — including new Private Network Interconnect (PNI) services, SD-WAN, enterprise security, and the upcoming Amazon Project Kuiper LEO satellite network.

The Role

We are looking for an experienced Senior Product Manager to take ownership of the product portfolio — existing services as well as the new offerings being built. You will work closely with the CTO, Commercial, Pre-Sales, Engineering, Operations and Marketing to make sure products are well-defined, well-positioned, commercially compelling and consistently delivered. This is a hands-on role: you will own roadmap, pricing, packaging, lifecycle and the supporting materials that allow the sales team to articulate solutions with confidence.

This is a single-role hire reporting directly to the CTO, with the opportunity to shape and grow the product function over time. The product scope covers the connectivity and managed-services portfolio.

Product Scope

• Existing Starlink-based services: managed Starlink connectivity across our verticals, including tiered offerings and the productisation of bespoke deployments into reusable solutions.
• Private Network Interconnect (PNI): a growing PNI capability across the Starlink ground network and (in time) other satellite operators, including UK-hosted PNI with Peplink SD-WAN, AWS and managed internet breakout.
• SD-WAN and enterprise networking: Peplink-based SD-WAN, broader enterprise networking offerings, and new vendor relationships as the security and SD-WAN stack is extended.
• Amazon LEO services: shaping the Amazon Project Kuiper proposition ahead of and beyond the operator's launch, and bringing this to market alongside existing multi-network offerings.
• Multi-network and managed-service solutions: the converged offerings that combine Starlink, Amazon LEO, OneWeb/Eutelsat, Hughes, fixed and cellular bearers with managed-service wrap.
• Vertical-specific value-adds: productised offerings such as crew welfare for maritime, mission-critical SLAs for energy and CNI, and other sector-specific add-on services.

Key Responsibilities

• Define and own the product roadmap across all in-scope offerings, balancing existing-customer commitments, new product launches and partner-driven dependencies.
• Develop and maintain a clear product strategy that aligns with the wider company growth plan, including international expansion and vertical productisation.
• Establish a quarterly roadmap process jointly with the CTO and Commercial leadership.
• Define product tiers, packaging, pricing and SLAs for new and existing offerings, with input from Commercial, Engineering, Operations and Finance.
• Own the product lifecycle from concept through launch to end-of-life, including governance gates, customer migration plans and commercial readiness.
• Drive the productisation of currently-bespoke solutions into reusable reference architectures that can be sold and delivered consistently.
• Lead the introduction of new offerings — including PNI services, SD-WAN packages, enterprise security bundles, and Amazon LEO — from initial concept through to general availability.
• Coordinate with Engineering and Operations on technical readiness, with Commercial on go-to-market, and with Marketing on positioning, collateral and launch.
• Define success criteria for each launch (revenue, customer adoption, gross margin, time-to-deploy) and report against them.
• Build the solution playbook — reference architectures, qualifying questions, value propositions, competitive positioning, and pricing guidance — so sales and pre-sales can articulate the full offering with confidence.
• Equip the Pre-Sales team with the technical and commercial material they need to uncover larger consultative opportunities and to support deal qualification.
• Act as a senior point of escalation for complex pre-sales and customer conversations where deep product knowledge is required.
• Work with the CTO and Commercial team to shape the company's product relationship with key partners.
• Track partner roadmaps and translate them into product implications, with early warning on changes that affect customer commitments.
• Maintain a clear, structured understanding of customer needs across our verticals through direct customer engagement, win/loss analysis and consumption data.
• Track competitor and broader market activity and feed insight back into roadmap and positioning decisions.

Experience and Skills

Essential:

• Seven to ten years' product management experience, including significant time at Senior PM level.
• Demonstrable track record of owning a product or portfolio end-to-end through roadmap, launch and lifecycle.
• Strong commercial product instinct — comfortable with pricing models, packaging, gross-margin trade-offs and the link between product decisions and business outcomes.
• Background in B2B managed services, telecommunications, satellite communications, managed networking, SD-WAN, SaaS-for-telecoms or an adjacent technology sector.
• Comfortable working closely with senior engineering and operations leaders, translating technical capability into customer-ready propositions.
• Strong written and verbal communication skills, including the ability to produce clear product documentation, sales enablement material and executive-level briefings.
• Experience working with sales and pre-sales teams to drive complex B2B opportunities, ideally including bid and tender processes.
• Comfortable operating in a fast-growing, evolving business where structure is still being built rather than inherited.

Desirable:

• Direct experience of satellite communications products (LEO and/or GEO).
• Familiarity with SD-WAN and enterprise networking products.
• Exposure to mission-critical sectors and the procurement / accreditation processes they involve.
• Experience of Private Network Interconnect, IP transit, peering, or general ISP-grade networking concepts.
• Experience of working alongside a separate SaaS product team, or of operating within a group containing both services and software product lines.

Personal Qualities

• Strong commercial judgement and a bias to ship.
• Collaborative and diplomatic, able to influence across functions without formal authority over them.
• Curious about the underlying technology and the customer problem.
• Comfortable owning ambiguity; able to define structure where none currently exists.
• Direct and considered communicator, with the credibility to push back on senior stakeholders where the product story requires it.

Why join our client

• A genuinely formative product role in a fast-growing UK technology business with a strong international footprint.
• Direct exposure to leading-edge satellite and connectivity technology.
• A senior remit from day one, with the CTO and leadership team behind the product function.
• A talented, growing team with a strong delivery culture.
• Competitive salary, benefits and a hybrid working model that respects the value of in-person collaboration.

If you're interested in a confidential chat, please reach out to Gabrielle.

Email: Gabrielle@inboundtalent.co.uk