Senior Product Manager<\/b>
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Location: <\/b>Hybrid in Livingston, Scotland
<\/p>Reports to: <\/b>Chief Technology Officer
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Salary: <\/b>Circa £80,000 depending on experience, plus benefits
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Type: <\/b>Full -time, permanent
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About our client<\/span><\/b>
<\/p>Our client is one of the UK's fastest -growing managed connectivity businesses, providing mission -critical communications to customers across maritime, energy, broadcast, construction, public sector, retail and critical national infrastructure. They are an Authorised Starlink Reseller and a recognised leader in multi -bearer managed network services, with extensive deployments globally and recent recognition for their international trade performance. Their growth has been driven by a strong technical reputation, deep partner relationships (Starlink, OneWeb/Eutelsat, Hughes, Peplink) and a team that delivers in environments where reliability genuinely matters.
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They are now investing significantly in productising their offering, expanding internationally and broadening their solution stack — including new Private Network Interconnect (PNI) services, SD -WAN, enterprise security, and the upcoming Amazon Project Kuiper LEO satellite network. The Senior Product Manager role has been created to lead this product agenda across the connectivity and managed -services portfolio.
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The Role<\/span><\/b>
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We are looking for an experienced Senior Product Manager to take ownership of the product portfolio — existing services as well as the new offerings being built. You will work closely with the CTO, Commercial, Pre -Sales, Engineering, Operations and Marketing to make sure products are well -defined, well -positioned, commercially compelling and consistently delivered. This is a hands -on role: you will own roadmap, pricing, packaging, lifecycle and the supporting materials that allow the sales team to articulate solutions with confidence.
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This is a single -role hire reporting directly to the CTO, with the opportunity to shape and grow the product function over time. The product scope covers the connectivity and managed -services portfolio (a separate standalone SaaS platform business has its own product leadership and is out of scope for this role, though you will collaborate where there is natural overlap).
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Product Scope<\/span><\/b>
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You will own the product strategy and delivery for:
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- Existing Starlink -based services: managed Starlink connectivity across our verticals, including tiered offerings and the productisation of bespoke deployments into reusable solutions.
<\/li> - Private Network Interconnect (PNI): a growing PNI capability across the Starlink ground network and (in time) other satellite operators, including UK -hosted PNI with Peplink SD -WAN, AWS and managed internet breakout.
<\/li> - SD -WAN and enterprise networking: Peplink -based SD -WAN, broader enterprise networking offerings, and new vendor relationships (e.g. Fortinet and similar) as the security and SD -WAN stack is extended.
<\/li> - Amazon LEO services: shaping the Amazon Project Kuiper proposition ahead of and beyond the operator's launch, and bringing this to market alongside existing multi -network offerings.
<\/li> - Multi -network and managed -service solutions: the converged offerings that combine Starlink, Amazon LEO, OneWeb/Eutelsat, Hughes, fixed and cellular bearers with managed -service wrap.
<\/li> - Vertical -specific value -adds: productised offerings such as crew welfare for maritime, mission -critical SLAs for energy and CNI, and other sector -specific add -on services.
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Key Responsibilities<\/span>
<\/b><\/div>Product strategy and roadmap<\/b>
<\/p>- Define and own the product roadmap across all in -scope offerings, balancing existing -customer commitments, new product launches and partner -driven dependencies.
<\/li> - Develop and maintain a clear product strategy that aligns with the wider company growth plan, including international expansion and vertical productisation.
<\/li> - Establish a quarterly roadmap process jointly with the CTO and Commercial leadership.
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Product definition and lifecycle<\/b>
<\/div>- Define product tiers, packaging, pricing and SLAs for new and existing offerings, with input from Commercial, Engineering, Operations and Finance.
<\/li> - Own the product lifecycle from concept through launch to end -of -life, including governance gates, customer migration plans and commercial readiness.
<\/li> - Drive the productisation of currently -bespoke solutions into reusable reference architectures that can be sold and delivered consistently.
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New product introduction<\/b>
<\/div>- Lead the introduction of new offerings — including PNI services, SD -WAN packages, enterprise security bundles, and Amazon LEO — from initial concept through to general availability.
<\/li> - Coordinate with Engineering and Operations on technical readiness, with Commercial on go -to -market, and with Marketing on positioning, collateral and launch.
<\/li> - Define success criteria for each launch (revenue, customer adoption, gross margin, time -to -deploy) and report against them.
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Sales enablement and pre -sales support<\/b>
<\/div>- Build the solution playbook — reference architectures, qualifying questions, value propositions, competitive positioning, and pricing guidance — so sales and pre -sales can articulate the full offering with confidence.
<\/li> - Equip the Pre -Sales team with the technical and commercial material they need to uncover larger consultative opportunities and to support deal qualification.
<\/li> - Act as a senior point of escalation for complex pre -sales and customer conversations where deep product knowledge is required.
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Partner and vendor management (product dimension)<\/b>
<\/div>- Work with the CTO and Commercial team to shape the company's product relationship with key partners — Starlink, Amazon Project Kuiper, OneWeb/Eutelsat, Hughes, Peplink, Fortinet and other ecosystem players.
<\/li> - Track partner roadmaps and translate them into product implications, with early warning on changes that affect customer commitments.
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Voice of customer and competitive intelligence<\/b>
<\/div>- Maintain a clear, structured understanding of customer needs across our verticals through direct customer engagement, win/loss analysis and consumption data.
<\/li> - Track competitor and broader market activity (top global Starlink resellers, regional integrators, SD -WAN and managed -network providers) and feed insight back into roadmap and positioning decisions.
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Experience and Skills<\/span>
<\/b><\/div>Essential<\/b>
<\/p>- Seven to ten years' product management experience, including significant time at Senior PM level. Demonstrable track record of owning a product or portfolio end -to -end through roadmap, launch and lifecycle.
<\/li> - Strong commercial product instinct — comfortable with pricing models, packaging, gross -margin trade -offs and the link between product decisions and business outcomes.
<\/li> - Background in B2B managed services, telecommunications, satellite communications, managed networking, SD -WAN, SaaS -for -telecoms or an adjacent technology sector.
<\/li> - Comfortable working closely with senior engineering and operations leaders, translating technical capability into customer -ready propositions.
<\/li> - Strong written and verbal communication skills, including the ability to produce clear product documentation, sales enablement material and executive -level briefings.
<\/li> - Experience working with sales and pre -sales teams to drive complex B2B opportunities, ideally including bid and tender processes.
<\/li> - Comfortable operating in a fast -growing, evolving business where structure is still being built rather than inherited.
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Desirable<\/b>
<\/div>- Direct experience of satellite communications products (LEO and/or GEO), including Starlink, OneWeb/Eutelsat, Hughes, Inmarsat or comparable.
<\/li> - Familiarity with SD -WAN and enterprise networking products (Peplink, Cisco, Fortinet, Palo Alto, Cato Networks or similar).
<\/li> - Exposure to mission -critical sectors (maritime, energy, broadcast, public sector, defence -adjacent or critical national infrastructure) and the procurement / accreditation processes they involve.
<\/li> - Experience of Private Network Interconnect, IP transit, peering, or general ISP -grade networking concepts.
<\/li> - Experience of working alongside a separate SaaS product team, or of operating within a group containing both services and software product lines.
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Personal Qualities<\/b>
<\/div>- Strong commercial judgement and a bias to ship — willing to make trade -offs rather than waiting for perfect information.
<\/li> - Collaborative and diplomatic, able to influence across functions without formal authority over them.
<\/li> - Curious about the underlying technology and the customer problem, not just the artefacts of product management.
<\/li> - Comfortable owning ambiguity; able to define structure where none currently exists.
<\/li> - Direct and considered communicator, with the credibility to push back on senior stakeholders where the product story requires it.
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Why join our client<\/span><\/b>
<\/div>- A genuinely formative product role in a fast -growing UK technology business with a strong international footprint.
<\/li> - Direct exposure to leading -edge satellite and connectivity technology, including early -mover positioning on Amazon LEO
<\/li> - A senior remit from day one, with the CTO and leadership team behind the product function.
<\/li> - A talented, growing team with a strong delivery culture, headquartered in Edinburgh with UK and international reach.
<\/li> - Competitive salary, benefits and a hybrid working model that respects the value of in -person collaboration.
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